Deputy Manager / Manager (Capability Development)

CAA Civil Aviation Authority of Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

CAAS (Civil Aviation Authority of Singapore) is seeking an experienced professional in Competency Development and/or Learning & Development to join the Human Resources team as an individual contributor. You will help develop, implement and manage competency frameworks and programs to drive career progression and professional growth across the organisation.

You will collaborate with divisions to craft training catalogues, analyse assessments, and lead change management efforts to keep frameworks

Qualifications

• Minimum 3–8 years of experience in competency development, L&D or similar HR roles.
• Strong knowledge of competency framework design and implementation.
• Excellent project and change management skills across multiple initiatives.
• Strong stakeholder management, communication and interpersonal skills.
• Analytical, critical thinking and problem-solving abilities.
• Proficient with HR software systems and Microsoft Office suite.
• Familiarity with Singapore public sector HR practices is a plus.

Responsibilities

• Support development, implementation and updating of competency frameworks with divisions and stakeholders.
• Establish job profiles, competencies and proficiency levels aligned across CAAS.
• Collaborate with divisions to craft training catalogues and milestone programmes.
• Analyse competency assessment results and provide actionable recommendations.
• Support change management for competency frameworks to stay relevant and impactful.
• Work with HR and divisions to implement learning plans meeting officers’ career needs.
• Track and evaluate learning program effectiveness for better outcomes.

Skills

Competency development

Learning & Development

Project management

Change management

Stakeholder management

Analytical thinking

HR software systems

MS Office

Tools

MS Office

Job description

What the role is

Ready to make a real impact on careers and organisational growth? We are on the lookout for an experienced, driven and collaborative professional in Competency Development and/or Learning & Development to join the Human Resources team at the Civil Aviation Authority of Singapore (CAAS). This is an individual contributor role, where you will work closely with the team lead to develop, implement and manage competency frameworks and programs across the organisation. You will be at the heart of driving career progression and empowering professional growth through structured frameworks and learning initiatives.

What you will be working on

• Support the development, implementation and updating of competency frameworks in partnership with divisions and key stakeholders
• Establish job profiles, competencies and proficiency levels that align across CAAS and prepare the organisation for future priorities
• Collaborate with divisions to craft training catalogues and milestone programmes that guide professional growth
• Analyse competency assessment results at individual and organisational levels, turning insights into actionable capability-building recommendations
• Support change management efforts around competency framework implementation and ensure they stay relevant and impactful
• Work alongside HR and divisions to implement learning plans and programs that truly meet officers’ career development needs
• Track, evaluate and fine-tune learning program effectiveness for better outcomes across the board

What we are looking for

• Minimum 3 - 8 years of experience in competency development, learning and development, or similar HR roles
• Strong knowledge of competency framework design and implementation
• Excellent project and change management skills with the ability to manage multiple initiatives effectively
• Strong stakeholder management, communication and interpersonal skills to work across all organisational levels
• Strong analytical, critical thinking and problem-solving skills
• Proficient in HR software systems and Microsoft Office suite
• Familiarity with Singapore public sector HR practices and WOG initiatives is a plus

If you are passionate about shaping talent, driving organisational excellence and making a real difference through competency and learning initiatives, this dynamic role at CAAS is your next challenge. Step up and help us elevate careers and the organisation together. Note: Your appointment designation will commensurate with your relevant work experience.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.