DEPARTMENT MANAGER (RETAIL)

Pan Pacific International Holdings; Singapore; On-site; SGD 39,000 - 58,000; Full time

Benefits offered by this job

Annual Leave 14–21 days

Medical GP Benefits

Employee Discounts

Referral Bonuses

WSQ Training Courses

Dental Coverage & AWS

Job summary

DON DON DONKI is seeking a Department Manager to lead store operations, optimize sales, and coach a high-performing team. You’ll oversee stock, promotions, and rostering to ensure smooth daily runs.

The role requires retail experience, strong decision-making, and the ability to inspire others. You’ll coordinate with suppliers, forecast budgets, and may act as Store Manager when needed to sustain excellent service.

Qualifications

• Experienced in retail operations, inventory management & team leadership.
• Strong decision-making & problem-solving skills.
• A natural leader who can motivate teams & drive business success.

Responsibilities

• Conduct expiry checks & manage discount policies to optimize sales.
• Oversee stock levels & coordinate product orders with suppliers & warehouse teams.
• Plan & execute local vendor & internal promotions to drive sales and engagement.
• Schedule & manage staff rosters.
• Communicate job expectations & foster a high-performing team culture.
• Monitor & evaluate staff performance, providing coaching & career development opportunities.
• Set departmental goals, analyze performance & manage budget forecasting.
• Oversee inventory write-offs in compliance with company policies for accurate record-keeping.
• Step in as Acting Store Manager when required, ensuring seamless day-to-day operations.
• Address customer concerns & uphold store service standards.

Skills

Retail operations

Inventory management

Team leadership

Decision making

Problem solving

Job description

Why Join Us?

At DON DON DONKI, we challenge the norms of traditional retail. As a Department Manager, you’ll be an integral part of the store management team, driving sales, optimizing operations, and leading a team to success.

What You’ll Do

• Conduct expiry checks & manage discount policies to optimize sales
• Oversee stock levels & coordinate product orders with suppliers & warehouse teams
• Plan & execute local vendor & internal promotions to drive sales and engagement
• Schedule & manage staff rosters
• Communicate job expectations & foster a high-performing team culture
• Monitor & evaluate staff performance, providing coaching & career development opportunities
• Set departmental goals, analyze performance & manage budget forecasting
• Oversee inventory write-offs in compliance with company policies for accurate record-keeping
• Step in as Acting Store Manager when required, ensuring seamless day-to-day operations
• Address customer concerns & uphold store service standards

Competitive Salary & Pay Rates

Full-Time: From $3,530/month (5-day workweek = better work-life balance!)

Full Time Benefits

• Annual Leave from 14 days (max 21 days!) - Because rest matters!
• Medical GP Benefits – Your well-being matters!
• Employee Discounts – Enjoy perks on your favorite products
• Referral Bonuses – Get rewarded for bringing awesome people onboard!
• WSQ Training Courses – Upskill and grow with us
• Full-Time Exclusive Benefits: Dental Coverage & AWS (13th-month bonus!)

Who We’re Looking For

• Experienced in retail operations, inventory management & team leadership
• Strong decision-making & problem-solving skills
• A natural leader who can motivate teams & drive business success