Department Manager

Cultivar Asia Pte Ltd (EA License 19C9782); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Cultivar Asia Pte Ltd in Singapore is seeking a Department Manager to oversee the retail department’s performance and drive sales growth. You will manage merchandising strategies, optimize inventory, and lead a high-performing team to deliver superior customer service.

Responsibilities include budgeting, sourcing, vendor negotiations, promotional planning, and ensuring compliance with company policies while maintaining operational efficiency.

Qualifications

• Formal education in business/retail disciplines is required.
• Experience in retail management, merchandising, buying, or department leadership is essential.
• Strong knowledge of retail operations, inventory planning, and procurement is expected.
• Excellent analytical and negotiation skills with ability to interpret sales data.

Responsibilities

• Develop and implement merchandising and sales strategies to hit targets.
• Manage budgets, product assortment, and inventory planning.
• Lead and develop department staff to achieve sales and service goals.
• Coordinate promotions, visual merchandising, and digital marketing efforts to boost performance.
• Ensure compliance with company policies and safety regulations.

Skills

Retail management

Merchandising

Vendor management

Budgeting

Leadership

Customer service

Education

Diploma or Bachelor's Degree in Business Administration, Retail Management, Marketing

Tools

Microsoft Office

Retail management systems

Job description

Our client is seeking ]Department Manager to oversee the overall performance of a retail department. This role is responsible for driving sales growth, managing merchandising strategies, optimizing inventory, leading a high-performing team, and ensuring excellent customer service while maintaining operational efficiency and compliance.

Key Responsibilities

• Develop and implement merchandising and sales strategies to achieve sales, profitability, and inventory targets.
• Manage buying budgets, product assortment, inventory levels, and merchandise planning.
• Identify market trends, customer preferences, and business opportunities to enhance product offerings.
• Source new products and suppliers while maintaining strong relationships with existing vendors.
• Negotiate with suppliers to secure competitive pricing and favorable commercial terms.
• Plan and coordinate merchandise sourcing, procurement, and overseas buying activities.
• Oversee department renovation and improvement projects where required.
• Manage the day-to-day operations of the department to ensure smooth business performance.
• Monitor sales performance, operating expenses, and inventory levels, implementing improvements where necessary.
• Prepare sales forecasts, budgets, and management reports.
• Plan and execute promotional campaigns, advertising activities, and visual merchandising initiatives.
• Support digital marketing initiatives to drive both in-store and online sales performance.
• Lead, motivate, and supervise department staff and promoters to achieve operational and sales objectives.
• Plan manpower requirements, prepare staff rosters, and ensure effective workforce utilization.
• Conduct training, coaching, performance reviews, and staff development initiatives.
• Ensure high standards of customer service by addressing customer feedback and resolving complaints promptly.
• Continuously improve operational processes, merchandise assortment, and service standards based on customer needs.
• Ensure compliance with company policies, workplace safety regulations, and government requirements.
• Maintain confidentiality of company information and business operations.
• Perform any other duties assigned by the management.

Requirements & Qualifications

• Diploma or Bachelor's Degree in Business Administration, Retail Management, Marketing, or a related discipline.
• Proven experience in retail management, merchandising, buying, or department management.
• Strong knowledge of retail operations, inventory management, merchandising, and procurement.
• Excellent analytical skills with the ability to interpret sales data and market trends.
• Strong negotiation and vendor management skills.
• Experience in budgeting, financial planning, and cost control.
• Effective leadership skills with experience managing and developing retail teams.
• Strong communication and interpersonal skills with a customer-centric mindset.
• Ability to work in a fast-paced retail environment and manage multiple priorities.
• Proficient in Microsoft Office applications and retail management systems.