Department Manager

Cultivar Asia Pte Ltd (EA License 19C9782); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Cultivar Asia Pte Ltd is seeking a competent Department Manager to oversee the overall performance of a retail department. You will drive sales growth, manage merchandising, and optimize inventory while leading a team and ensuring superior customer service.

You will plan budgets, coordinate promotions, and work with vendors to secure favorable terms. Strong leadership and analytical skills are essential in a fast-paced retail environment.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Retail Management, Marketing, or related discipline.
• Proven experience in retail management and department oversight.
• Strong knowledge of inventory management, procurement, and merchandising.
• Excellent analytical, negotiation, and leadership abilities.
• Experience in budgeting and cost control.
• Customer-centric mindset with strong communication skills.

Responsibilities

• Develop and implement merchandising and sales strategies to hit targets.
• Manage buying budgets, product assortment, inventory levels, and planning.
• Identify market trends and opportunities to enhance product offerings.
• Source new products and suppliers; maintain vendor relationships.
• Negotiate pricing and terms with suppliers for favorable deals.
• Plan sourcing, procurement, and overseas buying activities.
• Oversee department renovations and improvement projects.
• Manage day-to-day department operations for performance.
• Monitor sales, expenses, and inventory; implement improvements.
• Prepare forecasts, budgets, and management reports.
• Plan and execute promotions, advertising, and visual merchandising.
• Support digital marketing to boost in-store and online sales.
• Lead, motivate, and develop department staff and promoters.
• Plan manpower and staff rosters; manage workforce utilization.
• Conduct training, coaching, and performance reviews.
• Ensure excellent customer service and resolve complaints promptly.
• Improve processes, assortment, and service standards.
• Ensure policy compliance and workplace safety.
• Maintain confidentiality of company information.

Skills

Leadership

Negotiation

Vendor management

Budgeting

Analytics

Communication

Inventory management

Forecasting

Education

Diploma/Bachelor in Business Administration/Retail Management/Marketing

Tools

Microsoft Office

Retail management systems

Job description

Our client is seeking ]Department Manager to oversee the overall performance of a retail department. This role is responsible for driving sales growth, managing merchandising strategies, optimizing inventory, leading a high-performing team, and ensuring excellent customer service while maintaining operational efficiency and compliance.

Key Responsibilities

• Develop and implement merchandising and sales strategies to achieve sales, profitability, and inventory targets.
• Manage buying budgets, product assortment, inventory levels, and merchandise planning.
• Identify market trends, customer preferences, and business opportunities to enhance product offerings.
• Source new products and suppliers while maintaining strong relationships with existing vendors.
• Negotiate with suppliers to secure competitive pricing and favorable commercial terms.
• Plan and coordinate merchandise sourcing, procurement, and overseas buying activities.
• Oversee department renovation and improvement projects where required.
• Manage the day-to-day operations of the department to ensure smooth business performance.
• Monitor sales performance, operating expenses, and inventory levels, implementing improvements where necessary.
• Prepare sales forecasts, budgets, and management reports.
• Plan and execute promotional campaigns, advertising activities, and visual merchandising initiatives.
• Support digital marketing initiatives to drive both in-store and online sales performance.
• Lead, motivate, and supervise department staff and promoters to achieve operational and sales objectives.
• Plan manpower requirements, prepare staff rosters, and ensure effective workforce utilization.
• Conduct training, coaching, performance reviews, and staff development initiatives.
• Ensure high standards of customer service by addressing customer feedback and resolving complaints promptly.
• Continuously improve operational processes, merchandise assortment, and service standards based on customer needs.
• Ensure compliance with company policies, workplace safety regulations, and government requirements.
• Maintain confidentiality of company information and business operations.
• Perform any other duties assigned by the management.

Requirements & Qualifications

• Diploma or Bachelor's Degree in Business Administration, Retail Management, Marketing, or a related discipline.
• Proven experience in retail management, merchandising, buying, or department management.
• Strong knowledge of retail operations, inventory management, merchandising, and procurement.
• Excellent analytical skills with the ability to interpret sales data and market trends.
• Strong negotiation and vendor management skills.
• Experience in budgeting, financial planning, and cost control.
• Effective leadership skills with experience managing and developing retail teams.
• Strong communication and interpersonal skills with a customer-centric mindset.
• Ability to work in a fast-paced retail environment and manage multiple priorities.
• Proficient in Microsoft Office applications and retail management systems.