Demand Planning Specialist

The Coca-Cola Company; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Coca-Cola Company through Pacific Refreshments Pte Ltd in Singapore Tuas is seeking a data-driven Demand Planning Lead to oversee end-to-end forecasting, demand planning and S&OP processes within CPS APAC. You will work with partners across SC and plants to build consensus and deliver accurate demand insights.

Responsibilities include developing OU demand plans, ensuring data accuracy, and presenting demand highlights to stakeholders.

Qualifications

• 5+ years' experience in Data analytics, Planning or budgets in a supply chain context.
• Experience in demand planning, forecasting and S&OP processes.
• Strong ability to present demand insights to cross-functional partners.
• Proficiency with ERP systems and data transformation tools.

Responsibilities

• Use end-to-end data in demand analytics to drive system consensus on concentrate demand.
• Develop OU demand plans for presentation and review with partners, SC and plants.
• Define segmented planning tactics with partners and CRM.
• Develop demand scenarios and provide recommendations for volumes and stock holding.
• Ensure system data consistency and accuracy across weekly/monthly demand plans.
• Train CS team on uploading and fixing bottler demand in DP system.
• Accelerate data visibility across SC teams and external partners using advanced reporting.
• Provide detailed forecast views to assist CS analysis and consensus forecasting.
• Support plants demand reporting, ad hoc analytics and key projects.
• Present demand highlights and assumptions to SC stakeholders.
• Perform root cause analysis and improvement actions for demand KPIs.
• Collaborate with supply chain and plant teams to manage detailed demand and materials.
• Drive handshakes on short/medium/long-term demand using S&OP processes.
• Participate in demand discussions to establish consensus forecast.
• Foster collaboration with OU & bottlers to improve forecast accuracy and bias.
• Continuously assess process improvement and automation opportunities.
• Work with others to update system data and represent DP in routine meetings.
• Develop RACI and standard process flows for demand information.
• Report KPI highlights and root causes to CPS global KPIs.

Skills

Data analytics

Forecasting

S&OP processes

Cross-functional collaboration

Analytical reasoning

Stakeholder management

Education

Bachelor's degree in Business, Finance or Supply Chain Management, Engineering, Data Intelligence, Finance or related fields

Tools

Power BI

ERP systems

Power Automate

Job description

Based in Tuas, Singapore (2-ways transportation provided at selected MRT locations islandwide)

Pacific Refreshments Pte Ltd (The Coca-Cola Company) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business units. We are on a journey of growth - having completed the construction and expansion of our site towards doubling our manufacturing capacity in recent years. We have also embarked on our digital transformation journey, striving to be the Lighthouse for the Consumer Products Supply (CPS) plants in Asia and to be a leader in digital transformation.

PACIFIC REFRESHMENTS PTE LTD IS A WINNER OF THE '2020 HR ASIA BEST COMPANIES TO WORK FOR' AWARD.

KEY DUTIES/RESPONSIBILITIES

• Use E2E data in demand analytics such as bottler & OU forecast, ML & market forecast to drive system consensus on concentrate demand :

• Develop Operating Units (OU) demand plans for presentation and review with partners, SC & plants as part of CPS ongoing business activities such as SPP's, Rolling Estimate, and Business Planning.

• Define the segmented planning tactic, in conjunction with partners & CRM

• Develop demand scenarios and issue recommendations for volumes adjustments & stock holding to OU, bottlers, SC and Plant LT.

• Ensure system data consistency to build trust for material teams, finance & procurement:

• Ensure system data accuracy through the validation of weekly / monthly demand plans, the creation of frozen versions, demand transfers to planning, and DP master data maintenance. In particular, ensure key business changes (PLM, business models, SPS) are reflected on time in the system.

• Train CS team members in uploading, reviewing & fixing bottler demand in DP system. Support adherence to standard demand processes.

• Accelerate data visibility across SC teams & external partners, leveraging advanced reporting solutions and streamlining com' channels

• In particular, provide detailed forecast views to assist CS to analyze demand efficiently & aid in the interrogation of the demand, with the aim of establishing a consensus forecast

• Support plants demand reporting requirements, ad hoc analytics & key projects

• Present demand highlights & assumptions in an impactful way for SC stakeholders:

• Provide detailed analysis of these plans, through an understanding of demand drivers, assumptions, risks and opportunities.

• Support routines with Supply chain and plant teams in terms of managing and delivering the detailed demand & materials requirements - ensuring the business is correctly planning for immediate and long-term demand.

• Facilitate consensus handshake on demand plans over the short, medium & long term - leveraging next gen S&OP process

• Participate in demand discussions with partners such as Next gen S&OP, OU calls...to establish a consensus forecast.

• Build through CS the appropriate level of collaboration and engagement with OU & bottlers to identify and implement the initiatives required to deliver targeted improvements in Forecast accuracy & bias.

• Continuously reassess process improvement & automation opportunities to drive efficiencies

• Work in tight collaboration with other demand analysts within to drive process improvement across the region and periodically manage key tasks for other demand planners as required by the team back up plans. This includes updating & validating system data, running reports & representing the DP function in other plants / partners routine meetings.

• Drive the evolution of local process & information flows towards standard RACI, process flows, routines, reports & metrics

• Report demand KPIs highlights and establish root cause analysis and improvement actions in the demand field which positively impact the downstream processes and CPS global KPIs, in particular Perfect order & Inventory related KPIs.

RELATED WORK EXPERIENCE

5+ years' experience in Data analytics, Planning / materials management or Budget areas.

EDUCATIONAL REQUIREMENTS

Bachelor's degree in Business, Finance or Supply Chain Management, Engineering, Data Intelligence, Finance or related fields

Core Competencies

• Demonstrates a strong learning agility and growth mindset, with the ability to continuously develop new capabilities and adapt to evolving business needs.

• Operates with a high degree of self-direction, ownership, and autonomy in managing priorities and delivering results.

• Thrives in dynamic environments and remains effective when managing change, ambiguity, and uncertainty.

• Applies creativity, critical thinking, and structured problem-solving to address complex business challenges.

• Exhibits strong emotional intelligence, professional maturity, and self-awareness in interpersonal interactions and decision-making.

• Collaborates effectively across multicultural, cross-functional, and geographically dispersed teams.

• Promotes a "One Team" mindset by building alignment and delivering outcomes through partnership with diverse stakeholders.

• Demonstrates adaptability and resilience while maintaining performance in fast-paced environments.

• Strong analytical reasoning and logical thinking to support data-driven decision-making.

• Proficiency with ERP systems, Power BI, and workflow/data transformation tools such as Power Automate.

• Business analytics capabilities, within a supply chain environment.

• Foundational understanding of data architecture concepts and data management principles.

• Experienced in Sales & Operations Planning (S&OP) processes and cross-functional business planning practices

Cultural Diversity

This role operates within a globally distributed team environment, with regular collaboration and engagement with stakeholders and counterparts across multiple countries and time zones. While the team structure is highly remote and international, the role is embedded within the local organization, encouraging team connection, and engagement with local colleagues in alignment with local workplace practices.

Strong written and spoken English communication skills are required, along with the ability to work effectively in multicultural environments and influence stakeholders across organizational levels.

Travel Requirements

5% global travel

Work Location

CPS Site in Singapore Tuas

Manager:

CPS SC Demand planning - APAC BI Lead

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.