Delivery Performance Manager

Standard Chartered; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Standard Chartered is seeking a Project Manager to lead multiple HR priority projects, delivering large-scale organisational change and transformation aligned with HR priorities.

You will support the Programme Manager in day-to-day execution, driving end-to-end delivery across the project lifecycle, ensuring delivery to scope, schedule and budget, and upholding governance and risk controls across global change initiatives.

Responsibilities

• Translate programme strategy into project objectives, KPIs and milestones with the Programme Manager.
• Run delivery governance with work plans, sprints, agile ceremonies and steering forums.
• Ensure compliance with CDS, SDLC, Responsible AI, cloud governance and vendor onboarding; maintain audit-ready docs.
• Mobilise stakeholders and delivery teams; escalate issues and ensure consistent delivery.
• Own the integrated plan: schedule, budget, scope, risk, resources with robust change control.
• Manage milestones, dependencies and the impact of delays to protect delivery outcomes.
• Define delivery approach and go-live readiness, including CRAs and release options.
• Ensure staffing and capability are fit-for-purpose across the project lifecycle.
• Maintain delivery and resource forecasts in Clarity and other tools for credible progress.
• Embed global change delivery standards across markets and ensure consistent application.
• Provide transparency through metrics and governance packs (burndown, PSC packs, BRD, MoMs).
• Manage scope, schedule, costs and benefits to maximise value and inform stakeholders.
• Lead stakeholder engagement, briefings and readiness activities to support adoption.
• Coordinate delivery across business units and external partners for alignment and pace.
• Maintain the project RAID log with clear ownership and mitigation plans.

Job description

The Project Manager role within <> is accountable for leading multiple Hr priority projects, delivering large scale organisation change, transformation initiatives, and other strategic priorities determined by the HR management.

The role supports the Programme Manager in day-to-day execution to achieve key milestones and intended outcomes, while driving end-to-end delivery across the full project lifecycle. This includes ensuring delivery to agreed scope, schedule, cost and quality standards in line with Group Change Delivery Standards (CDS) and relevant frameworks.

The Project Manager also establishes strong governance and control across planning, financial management, delivery tracking and approvals, and leads complex business and technology change by mobilising stakeholders, managing vendors, and proactively identifying and mitigating risks to protect delivery outcomes.

Key Responsibilities

Project Governance

• Translate programme strategy into clear project objectives, success measures and delivery plans, agreeing baseline scope, KPIs and milestones with the Programme Manager.
• Operate delivery governance rhythm and forums (work plans/sprints, agile ceremonies, steering forums), ensuring alignment, disciplined reporting and timely decisions.
• Ensure compliance with Group standards and controls (e.g., CDS, SDLC, Responsible AI, change risk, cloud governance, vendor onboarding), maintaining audit-ready documentation and approvals.
• Mobilise stakeholders and delivery teams to execute consistently to standards, cascading updates, clarifying decision rights, and escalating issues as required.

Planning & Execution Support

• Own the integrated project plan end-to-end (schedule, budget, scope, risk, resources), enforcing robust change control and delivery discipline.
• Drive milestone execution and critical path management, identifying dependencies early, managing impacts of delays, and protecting delivery outcomes.
• Define delivery approach and manage execution risk, including ‘Big Bang’ vs phased releases, go-live readiness parameters and change request approvals (CRAs).
• Ensure delivery resourcing and accountability are fit-for-purpose, clarifying roles and ensuring appropriate staffing/capability throughout the project lifecycle.
• Maintain accurate delivery and resourcing forecasts in Clarity and other tools, enabling credible progress tracking and informed stakeholder actions.

Global Delivery Standards & Project Controls

• Embed global change delivery standards across markets as applicable, ensuring consistent application of framework parameters and controls.
• Enable performance transparency through delivery metrics and governance packs, using agile measures (e.g., burndown charts) and producing decision-grade documentation (PSC packs, ToR, BRD, project plan, closure reports, change requests, MoMs).
• Manage changes to scope, schedule, costs and benefits, minimising disruption, maximising value, and ensuring stakeholders are informed early and continuously.

Financial Oversight

• Partner the Programme Manager on budget governance, including forecasting, actuals and financial reporting from Clarity for internal project reviews.
• Optimise resource allocations against funding plans and benefits realisation, identifying efficiency levers and cost-saving opportunities where feasible.

Stakeholder Engagement & Communication

• Lead project-wide stakeholder engagement and communications, including briefings, updates and readiness activity to support adoption.
• Coordinate delivery across business units, project workstreams and external partners, ensuring alignment, pace, and resolution of cross-team gaps.

Risk and Issue Management

• Maintain the project-level RAID log and ensure clear ownership and mitigation plans.