Delivery & Operations Coordinator

Private Advertiser; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Furries Pte Ltd in Singapore is seeking a Delivery & Operations Coordinator to join our Paya Lebar East Region warehouse. This full-time role ensures smooth delivery operations, optimizes schedules, and coordinates with drivers and warehouse staff to maintain service standards.

You will monitor performance, prepare paperwork, resolve delivery issues, and contribute to process improvements while adhering to health and safety requirements.

Qualifications

• Proven experience in warehouse, logistics, or operations coordination.
• Strong organisational and time management skills.
• Excellent communication with drivers, staff, and customers.
• Proficiency with WMS, logistics software, and Excel.
• Knowledge of delivery best practices and route optimisation.
• Detail-oriented with accurate documentation.
• Problem-solving mindset for operational challenges.
• Valid driving licence is advantageous.
• Flexibility to work early starts or shifts.
• Proactive approach to continuous improvement.

Responsibilities

• Coordinate and schedule deliveries to ensure timely and efficient distribution of goods to customers
• Manage delivery routes and vehicle assignments to maximise efficiency and minimise costs
• Liaise with drivers, warehouse staff and customers to communicate delivery details, track shipments and resolve any issues
• Monitor delivery performance metrics and maintain accurate records of all dispatch and delivery activities
• Prepare shipping documentation, delivery manifests and other operational paperwork
• Respond to customer enquiries regarding delivery status and provide proactive communication on any delays or changes
• Work closely with warehouse teams to ensure goods are properly packed, labelled and ready for dispatch
• Identify and implement improvements to delivery and operational processes to enhance efficiency
• Maintain compliance with relevant health, safety and regulatory requirements in the warehouse environment
• Support inventory management and assist with stock audits when required

Skills

Logistics coordination

Time management

Communication skills

WMS proficiency

Excel

Route optimization

Attention to detail

Problem solving

Driving licence

Flexibility

Continuous improvement

Job description

About the role

We are seeking a Delivery & Operations Coordinator to join Furries Pte Ltd in our Paya Lebar East Region warehouse facility. This is a full-time position that plays a crucial operational role in ensuring the smooth and efficient delivery of goods and management of our logistics operations. As Delivery & Operations Coordinator, you will be the backbone of our day-to-day operations, working to optimise delivery schedules, coordinate with drivers and warehouse staff, and maintain the highest standards of service to our customers. This role is essential to our commitment to reliable and timely delivery of products across our distribution network.

Key responsibilities

• Coordinate and schedule deliveries to ensure timely and efficient distribution of goods to customers
• Manage delivery routes and vehicle assignments to maximise efficiency and minimise costs
• Liaise with drivers, warehouse staff and customers to communicate delivery details, track shipments and resolve any issues
• Monitor delivery performance metrics and maintain accurate records of all dispatch and delivery activities
• Prepare shipping documentation, delivery manifests and other operational paperwork
• Respond to customer enquiries regarding delivery status and provide proactive communication on any delays or changes
• Work closely with warehouse teams to ensure goods are properly packed, labelled and ready for dispatch
• Identify and implement improvements to delivery and operational processes to enhance efficiency
• Maintain compliance with relevant health, safety and regulatory requirements in the warehouse environment
• Support inventory management and assist with stock audits when required

What we're looking for

• Proven experience in a warehouse, logistics or operations coordination role, ideally within the warehousing, storage or distribution sector
• Strong organisational and time management skills with the ability to juggle multiple tasks and priorities simultaneously
• Excellent communication and interpersonal skills, with the ability to work effectively with drivers, staff, management and customers
• Proficiency in warehouse management systems and logistics software; experience with Microsoft Excel or similar applications
• Sound knowledge of delivery best practices, route optimisation and logistics operations
• Attention to detail and accuracy in documentation and record-keeping
• Problem-solving mindset with the ability to respond quickly to operational challenges
• Valid driving licence would be advantageous
• Ability to work flexibly, including occasional early starts or shifts to accommodate operational needs
• A proactive approach to continuous improvement and process optimisation

What we offer

At Furries Pte Ltd, we are committed to creating a workplace where our team members thrive. We offer competitive remuneration aligned with your experience and qualifications. You will benefit from working in a structured warehouse environment where your contributions directly impact our operational success. We support the professional development of our team through training opportunities and career advancement pathways within our growing logistics operations. A collaborative team culture ensures you will have support and clear communication from management. We also provide access to standard employment benefits and foster a workplace that values efficiency, reliability and teamwork.

About us

Furries Pte Ltd is a dedicated player in the warehousing, storage and distribution sector. We specialise in delivering reliable logistics solutions that keep goods moving efficiently from our facilities to customers. With our strategic location in the Paya Lebar East Region, we serve as a vital hub in the supply chain network. We pride ourselves on maintaining high operational standards, investing in our team and continuously improving our processes to meet customer expectations. Our commitment is to be a trusted partner in the logistics industry through operational excellence and dedicated service.