Delivery Manager

RAPSYS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE. LTD. is seeking a strategic product leader to develop the product vision, translate it into features, and align with legal operations to deliver measurable value. You will work on transforming operations and ensuring smooth integration with the case management system.

You will coordinate stakeholders, groom backlog, and lead sprint ceremonies, validating quality through UAT and demos while building a strong business case to guide the roadmap.

Qualifications

• Experience in operations transformation and product vision & architecture in legal operations domain.
• Experience developing systems that handle legally sensitive and personal information.
• Excellent communication skills, both oral and written to pitch engage stakeholders effectively.

Responsibilities

• Develop product vision with Customer and ensure material value to the product.
• Conduct operations redesign to ensure efficiency and effectiveness.
• Translate product vision into features.
• Document the user stories for each capability domain to achieve the product vision.
• Work with the business owner to groom and prioritise the product backlog.
• Ensure backlog items are analysed, documented and ready for sprint planning and development.
• Coordinate day-to-day delivery activities across business stakeholders and the delivery team.
• Define integration requirements to enable smooth integration between the AI tool and the case management system.
• Perform business review to ensure product quality during each sprint.
• Demo the product increment during sprint demo.
• Develop and maintain the UAT test plan with the Software Quality Engineer.
• Lead sprint retrospective.
• Build business case to ensure alignment with product vision.

Skills

Operations transformation

Product vision & architecture

Communication skills

Tools

OutSystems Platform

Job description

• Develop product vision with Customer and ensure that there is material value to the product
• Conduct operations redesign to ensure efficiency and effectiveness
• Translate product vision into features
• Document the user stories for each capability domain to achieve the product vision
• Work with the business owner to groom and prioritise the product backlog
• Ensure that backlog items are sufficiently analysed, documented and ready for sprint planning and development
• Coordinate day-to-day delivery activities across business stakeholders and the delivery team, including the tracking of sprint commitments, actions, dependencies, decisions and impediments
• Define integration requirements to enable smooth integration between the AI tool and the case management system
• Perform business review to ensure product quality during each sprint
• Demo the product increment during sprint demo
• Develop and maintain the UAT test plan with the Software Quality Engineer
• Lead sprint retrospective
• Build business case to ensure alignment with product vision

Required Experience & Skills

• Experience in operations transformation and product vision & architecture in legal operations domain.
• Experience developing systems that handle legally sensitive and personal information.
• Excellent communication skills, both oral and written to pitch engage stakeholders effectively.

Added Advantage

• Experience building agentic AI system through agile methodology.
• Experience supporting the delivery of reusable enterprise or government-wide digital platforms.
• Familiarity with AI evaluation, human-in-the-loop workflows, traceability, prompt and knowledge configuration, and responsible AI controls.
• Legal regulatory domain familiarity.
• Experience working on case management, compliance or enforcement systems in a regulatory context.
• Familiarity with OutSystems Platform.