Delivery Manager

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD is seeking a motivated Delivery Manager to lead project delivery and ensure client satisfaction in a fast-paced environment in Singapore. The ideal candidate has 3+ years of experience managing timelines, coordinating teams, and driving results, with agile delivery and excellent stakeholder communication.

Experience in operations transformation and guiding product vision in legal or regulatory contexts is a plus.

Qualifications

• 3+ years of experience managing timelines, coordinating teams and driving results.
• Experience in operations transformation and product vision & architecture in legal/regulated domains.
• Experience handling legally sensitive and personal information.
• Excellent communication skills, both oral and written, to engage stakeholders effectively.
• Experience building agentic AI systems using agile methodologies.
• Familiarity with case management, compliance or enforcement systems.
• Familiarity with OutSystems Platform.

Responsibilities

• Develop product vision with Customer and ensure material value to the product.
• Conduct operations redesign to ensure efficiency and effectiveness.
• Translate product vision into features.
• Document user stories for each capability domain to achieve the product vision.
• Groom and prioritise the product backlog with the business owner.
• Ensure backlog items are analysed, documented and ready for sprint planning and development.
• Coordinate day-to-day delivery activities across stakeholders and the delivery team, including tracking sprint commitments, actions, dependencies, decisions and impediments.
• Define integration requirements to enable smooth integration between the AI tool and the case management system.
• Perform business review to ensure product quality during each sprint.
• Demo the product increment during sprint demo.
• Develop and maintain the UAT test plan with the Software Quality Engineer.
• Lead sprint retrospective; and
• Build business case to ensure alignment with product vision

Skills

Project management

Stakeholder coordination

Agile delivery

Communication skills

Tools

OutSystems Platform

Job description

We are looking for a motivated and organized Delivery Manager to lead project delivery and ensure client satisfaction. The ideal candidate will have at least 3 years of experience managing project timelines, coordinating teams, and driving results in a fast-paced environment.

What You'll Do:

• Develop product vision with Customer and ensure that there is material value to the product;
• Conduct operations redesign to ensure efficiency and effectiveness
• Translate product vision into features;
• Document the user stories for each capability domain to achieve the product vision;
• Work with the business owner to groom and prioritise the product backlog;
• Ensure that backlog items are sufficiently analysed, documented and ready for sprint planning and development;
• Coordinate day-to-day delivery activities across business stakeholders and the delivery team, including the tracking of sprint commitments, actions, dependencies, decisions and impediments;
• Define integration requirements to enable smooth integration between the AI tool and the case management system;
• Perform business review to ensure product quality during each sprint;
• Demo the product increment during sprint demo;
• Develop and maintain the UAT test plan with the Software Quality Engineer;
• Lead sprint retrospective; and
• Build business case to ensure alignment with product vision

What We're Looking For:

• Experience in operations transformation and product vision & architecture in legal operations domain.
• Experience developing systems that handle legally sensitive and personal information.
• Excellent communication skills, both oral and written to pitch engage stakeholders effectively.

Added Advantage

• Experience building agentic AI system for through agile methodology.
• Experience supporting the delivery of reusable enterprise or government-wide digital platforms.
• Familiarity with AI evaluation, human-in-the-loop workflows, traceability, prompt and knowledge configuration, and responsible AI controls.
• Legal regulatory domain familiarity.
• Experience working on case management, compliance or enforcement systems in a regulatory context.
• Familiarity with OutSystems Platform.