[Deg in Pharmacy, Non-Patient Fronting] Operations Pharmacist (Ops Excellence) - UP$5700 (WEST) #HCY

Recruit Express Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Pharmacy Operations Analytics professional in Singapore to blend day-to-day pharmacy duties with data-driven transformation. The role focuses on optimizing workflows, inventory, and manpower while leveraging analytics to push continuous improvements in productivity and service outcomes.

You will develop dashboards and KPIs, support digital transformation, and collaborate across teams to implement system solutions and automation.

Qualifications

• Bachelor of Science in Pharmacy or equivalent qualification recognized by the Singapore Pharmacy Council.
• Full registration with the Singapore Pharmacy Council and in active practice.

Responsibilities

• Lead and support day-to-day pharmacy operations, including workflow management and inventory management.
• Analyse operational data to identify bottlenecks, inefficiencies, trends and improvement opportunities.
• Develop and maintain dashboards, reports and KPIs to support data-driven decisions.
• Lead or support quality improvement and operational excellence projects to enhance productivity, quality and cost-efficiency.
• Identify opportunities to digitize and automate manual or repetitive processes within pharmacy operations.
• Collaborate with IT teams and vendors to translate requirements into system solutions, testing and implementation.
• Act as a Pharmacy System Superuser, supporting user training and system adoption.
• Apply data analytics, automation, AI, and emerging technologies to solve operational problems and improve performance.
• Support strategic projects beyond Pharmacy where appropriate.
• Stay informed of industry and technology trends to continuously transform pharmacy operations.

Skills

Data analytics

Dashboarding

Process improvement

Automation

Cross-functional collaboration

Education

Bachelor of Science in Pharmacy

Job description

Working Hours: Mon- Fri 8.30am to 6pm; Alt Sat 8.30am to12.30pm

JOBSUMMARY

The role combines pharmacy operations, data analytics, process improvement, digital transformation, and automation. The successful candidate will be involved in day-to-day pharmacy operations while using data and technology to identify opportunities, solve operational challenges, and drive improvements in productivity, quality, efficiency, and service outcomes.
The role will also support cross-functional and strategic projects, with opportunities to apply analytics and transformation capabilities beyond Pharmacy.

ROLE ANDRESPONSIBILITIES

1. Lead and support day-to-day pharmacy operations, including workflow management, inventory management,manpower deployment, and operational problem-solving.


2. Analyse operational data and processes to identify bottlenecks, inefficiencies, trends, and improvement opportunities.


3. Develop and maintain dashboards, reports, and operational KPIs to support data-driven decision-making.


4. Lead or support quality improvement and operational excellence projects to improve productivity, quality, turnaround time, and cost-efficiency.


5. Identify opportunities to digitize and automate manual or repetitive processes within pharmacy operations.


6. Work with IT teams and vendors to translate operational requirements into system solutions, including system testing, implementation, troubleshooting, and enhancements.


7. Act as a Pharmacy System Superuser, supporting user training, system adoption, and downtime or contingency workflows.


8. Apply data analytics, automation, AI, and emerging technologies to solve operational problems and improve business performance.


9. Support strategic and cross-functional projects, including analytics, process improvement, and transformation initiatives beyond Pharmacy where appropriate.


10. Stay informed of relevant industry, technology, analytics, and healthcare trends and identify opportunities to continuously improve and transform pharmacy operations.

Requirements

1. Bachelor of Science in Pharmacy or equivalent qualification recognized by the Singapore Pharmacy Council.


2. Full registration with the Singapore Pharmacy Council and in active practice.