DC IT Technician

OVH GmbH; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

OVHcloud in Singapore is seeking a hands-on Data Center Technician to join our operations team. You will support datacenter hardware, monitor systems, and help keep services highly available for customers.

You will perform daily operational tasks, incident response, and coordinate with internal teams; proficiency in Excel and asset management is valued; room for growth and collaboration.

Qualifications

• Data center hardware experience including troubleshooting and component replacement.
• Experience with data center hardware inventory, asset tracking, spare parts management.
• Proficiency in Excel for maintaining hardware records and reports.
• Ability to work in a data center operations team, follow procedures and hand over shifts.
• Strong troubleshooting, communication, and teamwork skills.

Responsibilities

• Ensure continuous, reliable operation of the data center and minimize service disruptions.
• Provide daily operational support, shift coverage, monitoring, incident response, preventive maintenance, and coordination with relevant technical teams.

Skills

Data Center Hardware Support

Data Center Inventory & Asset Mgmt

Documentation & Reporting

Operational Support

Problem-Solving & Teamwork

Tools

Microsoft Excel

Job description

1. Meeting with our Talent Acquisition Specialist:

2. Interview with the Manager:

3. Assessment (if relevant)
4. Meeting with a Peer, Team Member, or Director
5. Final debrief, Feedback & Decision

OUR BENEFITS & PERKS

JOIN THE OVHCLOUD JOURNEY

OVHcloud values and supports the diversity of the people we hire.
For us, Diversity means fostering a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to develop their full potential and strengths.
Be free to be yourself!

IA IN OUR DNA

Artificial Intelligence is reinventing our business every day.
Join us to explore its immense possibilities and co-build the future!

SUSTAINABILITY AT OVHCLOUD: A DEEP COMMITMENT

We know that women sometimes hesitate to apply if they don't meet 100% of the criteria in a job description.
We want to be clear: our job descriptions are guidelines, not barriers. We look forward to receiving your application

Want to contribute to unique projects to build the Open Cloud together? Let's go! At OVHcloud, we are driven by the same desire: to build the future together and champion the freedom to innovate.
Discover the major player in Open and Responsible Cloud

• You will provide level 1 support to datacenter teams, subsidiaries and OVH customers as well as help to set up and maintain datacenters. You will be part of a group of L1 technician teams.

Your main responsibilities :

• The technician's mission is to ensure the continuous, reliable, and efficient operation of the data center, supporting the operations team in maintaining high availability and minimizing service disruptions.
• The technician is an integral member of the data center operations team and is responsible for providing daily operational support, shift coverage, monitoring, incident response, preventive maintenance, and coordination with relevant technical teams.

Your future impact

In 6 months

• Contribute to the continuous improvement of the department, meeting the requirements set out in the quality management system.

And in 1 year

• Help maintain good customer relations and customer satisfaction on a daily basis.

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Skills required :

• Data Center Hardware Support: Strong hands-on experience in hardware troubleshooting, break-fix activities, component replacement, and hardware upgrades, with exposure to enterprise servers, network equipment, and storage systems.
• Data Center Inventory & Asset Management: Experience managing data center hardware inventory, including equipment receiving, asset tracking, stock verification, spare parts management, and equipment movement.
• Documentation & Reporting: Proficiency in Microsoft Excel for maintaining hardware and asset records, inventory tracking, data reconciliation, and preparing basic operational reports.
• Operational Support: Ability to work as part of a data center operations team, follow established procedures, perform tasks accurately, and provide effective shift handover and operational updates.
• Problem-Solving & Teamwork: Good troubleshooting, communication, coordination, and problem-solving skills, with the ability to work independently and collaborate effectively with internal teams and vendors.

That’s a plus :

• Experienced resource who can operate with greater independence, handle complex hardware and operational issues