Day 2 System Engineer *No Exp required (AMK)

MAESTRO HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

MAESTRO HUMAN RESOURCE PTE. LTD. in Singapore is seeking a highly motivated Software System Engineer to support Day 2 operations, maintenance, and enhancement of mission-critical systems in a 24/7 environment.

The role focuses on stability, security, and operational readiness. You will bring hands-on DevOps expertise, middleware and platform support, container technologies, CI/CD pipeline management, and strong troubleshooting and deployment automation skills to work with cross-functional teams

Qualifications

• Diploma or Bachelors Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering.
• Minimum 3 years of relevant working experience in software system engineering, DevOps engineering, application support, and production support.
• Applicants with no experience are welcomed to apply.
• Experience in government or large-scale enterprise environments will be an advantage.

Responsibilities

• Day 2 Operations & Support for mission-critical apps and platform services.
• Incident investigation, troubleshooting, RCA, and issue resolution.
• Support production deployment activities, rollbacks, and post-deployment verification.
• Monitor system health, performance, logs, and alerts.
• Collaborate with Day 1 support, infrastructure, development, cybersecurity, and project stakeholders.
• Participate in standby and after-hours support when required.
• Ensure compliance with operational procedures, governance, and security policies.
• CI/CD & DevOps Engineering: build, maintain, and optimize pipelines.

Skills

DevOps

Middleware support

Container technologies

CI/CD pipelines

Troubleshooting

Deployment automation

Production support

Linux administration

Kubernetes

Docker

GitLab CI/CD

Jenkins

Scripting

Python

PowerShell

Observability

Education

Bachelors Degree in Computer Science/IT/SE/CE

Tools

Docker

Podman

Kubernetes

GitLab CI/CD

Jenkins

Git

Job description

We are seeking a highly motivated and technically strong

Software System Engineer

to support the Day 2 operations, maintenance, and enhancement activities for IT Project. The candidate will be responsible for ensuring the stability, reliability, security, and operational readiness of mission-critical systems in a 24/7 operational environment.

The ideal candidate should possess strong hands-on experience in DevOps, middleware/platform support, container technologies, CI/CD pipeline management, troubleshooting, deployment automation, and production support operations.

Key Responsibilities:

• Day 2 Operations & Support
• Provide Day 2 operational support for mission-critical applications and platform services.
• Perform incident investigation, troubleshooting, root cause analysis (RCA), and issue resolution.
• Support production deployment activities, rollback activities, and post-deployment verification.
• Monitor system health, application performance, logs, and operational alerts.
• Work closely with Day 1 support teams, infrastructure teams, software developers, cybersecurity teams, and project stakeholders.
• Support system recovery, disaster recovery (DR), and business continuity activities.
• Participate in standby support and after-office-hour support activities when required.
• Ensure compliance with operational procedures, governance, and security policies.
• CI/CD & DevOps Engineering

Build, maintain, and optimize CI/CD pipelines for:

• Source code management and branching strategy
• Code Quality Scanning
• Static Application Security Testing (SAST)
• Software Composition Analysis / Dependency Scanning
• Container Image Vulnerability Scanning
• Automated Build & Packaging
• Containerization of applications
• Automated Testing Integration
• Deployment File Generation
• Release Management & Deployment Automation
• Container & Platform Management

Deploy, configure, and manage containerized applications using:

• Docker
• Podman
• Kubernetes

Support application deployments for:

• React applications
• Node.js applications
• Spring Boot applications
• Perform container troubleshooting, performance tuning, and resource optimization.
• Support Kubernetes cluster operations, deployment configurations, secrets management, ingress configuration, and scaling activities.
• System Engineering & Administration
• Maintain middleware and application platform configurations.
• Support Linux and Windows server environments.
• Perform system patching, configuration updates, and preventive maintenance activities.
• Manage environment configurations across DEV, SIT, UAT, and Production environments.
• Support certificate renewal, configuration management, and secure connectivity setup.
• Maintain deployment scripts, automation scripts, and operational tools.
• Monitoring & Reliability Engineering
• Configure and maintain monitoring dashboards, alerts, and health checks.
• Monitor system availability, application performance, and resource utilization.
• Support log analysis and troubleshooting using centralized logging tools.
• Identify proactive improvement opportunities to enhance operational stability and reliability.
• Documentation & Compliance

Prepare and maintain:

• System architecture documentation
• Deployment procedures
• Operational runbooks
• Troubleshooting guides
• SOPs and technical reports
• Support audit activities, security compliance reviews, and operational assessments.

Qualifications & Experience

Diploma or Bachelor’s Degree in: Computer Science, Information Technology, Software Engineering, Computer Engineering

Minimum 3 years of relevant working experience in:

Applicants with no experience are welcomed to apply

• Software system engineering
• DevOps engineering
• Application support
• Production support
• Platform/system administration
• Experience supporting enterprise or mission-critical systems is highly preferred.
• Experience in government or large-scale enterprise environments will be an advantage.
• Technical Skills & Competencies
• Mandatory Technical Skills

Strong knowledge of:

• Linux administration
• Application deployment and troubleshooting
• CI/CD pipeline implementation
• Container technologies and orchestration
• Hands-on experience with:
• GitLab CI/CD
• Jenkins
• Docker
• Podman
• Kubernetes
• Git

Familiarity with:

• React
• Node.js
• Spring Boot
• Scripting & Automation

Experience in scripting and automation using:

• Bash
• Python
• PowerShell
• Shell scripting
• Monitoring & Observability

Experience with monitoring and observability tools such as:

• eG Enterprise
• Prometheus
• Grafana
• Nagios
• Zabbix
• Database Knowledge

Understanding of database technologies:

• SQL databases
• NoSQL databases
• Basic database troubleshooting and query knowledge preferred.
• Security & Compliance

Understanding of:

• Secure system hardening
• Cybersecurity best practices
• Vulnerability management
• Secure CI/CD practices
• Certificate and secret management

Working Environment

24/7 operational support environment

May require standby support and after-office-hour deployment support

Collaborative environment involving infrastructure, cybersecurity, application, and operations teams

Eligibility Requirement

This role is open to

Singaporean Citizens only

due to project/security requirements.

Maestro HR
damien lee tian hong
R1106726
16C8462