Datacentre Resident Engineer — 12h Onsite Shifts

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

Rapsys Technologies Pte Ltd. is seeking a Datacentre Resident Engineer to safeguard on-site data center operations in Singapore. The role requires rotating day/night shifts and hands-on management of IT infrastructure, backups, and access controls.

You will work on physical inspections, asset tracking, incident response, and collaboration with technical teams to maintain high availability in a secure environment. On-site work with seniority in data center operations is preferred.

Qualifications

• Experience in data center operations or IT infra management.
• Strong knowledge of servers, networking, and data center design.
• Experience with monitoring and alerting systems.
• Understanding of cooling, power distribution, and backups.
• Incident response and troubleshooting experience.
• Excellent organizational and documentation skills.
• Strong analytical and problem-solving abilities.
• Good communication and teamwork.
• ITIL certification is a plus.
• Experience with virtualization and cloud infrastructure is a plus.

Responsibilities

• Conduct regular physical inspections of IT infrastructure.
• Monitor operational status of systems, servers, and network devices.
• Identify and escalate hardware issues to technical teams.
• Document findings and maintain health check records.
• Provide secure escort services for authorised personnel within restricted data centre areas.
• Verify access credentials and ensure compliance with security protocols.
• Maintain visitor logs and escorted activity records.
• Safely handle and relocate IT equipment within the data centre.
• Coordinate with technical teams on handling procedures.
• Update asset inventory and configuration records.
• Ensure safety standards and minimise operational disruption.
• Perform tape backup operations and verify completion.
• Follow backup schedules and store backup tapes securely.
• Coordinate with off-site storage vendors.
• Respond to urgent on-site support requests.
• Assist with KMS access requests and GDC security seals.
• Manage rack access permissions and RE Rack Access List.
• Perform other tasks to support data centre operations.

Skills

Data center operations

Server hardware

Networking equipment

Data center architecture

Monitoring systems

Alerting

Cooling systems

Power distribution

Backup systems

Incident response

Troubleshooting

Documentation

Analytical skills

Problem solving

Communication

Team collaboration

ITIL

DCIM tools

ISO 27001

Uptime Institute

Virtualization

Cloud experience

Job description

Rapsys Technologies Pte Ltd. is seeking a Datacentre Resident Engineer to safeguard on-site data center operations in Singapore. The role requires rotating day/night shifts and hands-on management of IT infrastructure, backups, and access controls.

You will work on physical inspections, asset tracking, incident response, and collaboration with technical teams to maintain high availability in a secure environment. On-site work with seniority in data center operations is preferred.