Data Centre Resident Engineer — 12h Shifts (Singapore)

Tap Growth ai; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tap Growth ai is hiring a Datacentre Resident Engineer in Singapore to ensure smooth operation of data centre infrastructure. You will rotate day and night shifts, perform routine physical inspections, monitor systems, and coordinate with technical teams to handle incidents and backups.

The role emphasizes security, access control, and precise documentation, with responsibilities spanning equipment movement, inventory updates, and adherence to safety standards in a high-availability environment.

Qualifications

• Proven experience in data center operations or IT infrastructure management.
• Strong knowledge of server hardware, networking equipment, and data center architecture.
• Proficiency with monitoring and alerting systems commonly used in data center environments.
• Solid understanding of physical infrastructure components including cooling, power distribution, and backup systems.
• Experience with incident response and troubleshooting methodologies.
• Excellent organizational and documentation skills.
• Strong analytical and problem‑solving abilities.
• Effective communication skills and ability to work collaboratively with technical teams.

Responsibilities

• Conduct regular physical inspections of IT infrastructure and equipment.
• Monitor and report on the operational status of systems, servers, and network devices.
• Identify and elevate hardware issues or anomalies to the appropriate technical teams.
• Document findings and maintain accurate health check records.
• Provide secure escort services for authorised personnel, vendors, and contractors within restricted data centre areas.
• Verify access credentials and ensure compliance with security protocols.
• Maintain visitor logs and ensure all escorted activities adhere to facility security policies.
• Safely handle and relocate IT equipment, servers, and hardware within the data centre.
• Coordinate with technical teams to ensure proper handling procedures.
• Update asset inventory and configuration records following equipment moves.
• Ensure compliance with safety standards and minimise operational disruption.
• Perform tape backup operations, including loading, unloading, and storage of backup media.
• Follow established backup schedules and procedures.
• Verify backup completion and report any failures or issues.
• Maintain secure storage and proper labelling of backup tapes.
• Coordinate with off-site storage vendors as required.
• Respond to urgent on-site support requests from remote technical teams.
• Assist with KMS (Key Management System) access requests.
• Support GDC (Government Data Centre) security seal requests and verification.
• Manage rack access permissions and maintain the RE Rack Access List.
• Perform other operational tasks as assigned to support data centre operations.

Skills

Data centre ops

IT infrastructure

Server hardware

Networking equipment

Monitoring systems

Incident response

Documentation

Security awareness

Communication skills

Tools

Rack access systems

Backup tape handling

GDC security procedures

Job description

Tap Growth ai is hiring a Datacentre Resident Engineer in Singapore to ensure smooth operation of data centre infrastructure. You will rotate day and night shifts, perform routine physical inspections, monitor systems, and coordinate with technical teams to handle incidents and backups.

The role emphasizes security, access control, and precise documentation, with responsibilities spanning equipment movement, inventory updates, and adherence to safety standards in a high-availability environment.