Data Centre Operations Engineer: Critical Facilities

NTT America, Inc.; Singapore; Remote; SGD 100,000 - 160,000; Full time

Job summary

NTT DATA is seeking a Senior Associate Data Centre Operations Analyst to design, install and maintain critical MEP infrastructure in mission-critical data centers. The role demands deep knowledge of infrastructure design, fault management, and proactive maintenance to ensure reliable operations.

The incumbent will analyze operating conditions, provide technical support during failures, and drive improvements to maintenance practices while complying with safety standards and SLAs.

Qualifications

• Bachelor’s degree in Electrical or Mechanical engineering from an accredited university or college
• Vendor certifications such as.
• Additional beneficial certifications such as AOS,ATD,CDFOM, CDCDP etc.

Responsibilities

• Designs, plans, installs, and maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk and high-reliability data center environments.
• Has proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
• Understand potential equipment failures and provide full technical support to Facility Operations teams in the event of a critical system failure.
• Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems.
• Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency.
• Complies with organizational and governmental safety standards.
• Coordinates response to emergency situations and ensures that corrective measures are rapid and thorough.
• Follows operational processes and ensures services and infrastructure meets operational service level agreements (SLAs).
• Perform facility system component upgrades as required to ensure reliability and combat obsolescence
• Design maintenance programs for Electrical and Mechanical systems to minimize maintenance complexity and reduce maintenance down time.
• Validate maintenance performance by analysing trends, operational history, maintenance data and Utilisation metrics
• Provides non-routine technical support for data centre operations, including troubleshooting software and hardware failures.
• Participates in the development of datacentre infrastructure projects.
• Performs any other duties as required by the Facility Operations management team.

Skills

Technical knowledge

Analytical skills

Communication skills

Project management (developing)

Education

Bachelor’s degree in Electrical or Mechanical engineering

Vendor certifications

Additional beneficial certifications (AOS, ATD, CDOM, CDCDP)

Job description

NTT DATA is seeking a Senior Associate Data Centre Operations Analyst to design, install and maintain critical MEP infrastructure in mission-critical data centers. The role demands deep knowledge of infrastructure design, fault management, and proactive maintenance to ensure reliable operations.

The incumbent will analyze operating conditions, provide technical support during failures, and drive improvements to maintenance practices while complying with safety standards and SLAs.