Data Center Operator

WORLD PARTNERS SOLUTION PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

WORLD PARTNERS SOLUTION PTE. LTD. is seeking a diligent facilities professional to manage data centre infrastructure, ensure cleanliness, and support maintenance, upgrades, and operations of power, cooling, cabling, fire detection and suppression.

The role also covers controlling physical access, asset lifecycle tracking, backup media handling, incident resolution, and compliance with security and audit requirements, with regular reporting and cross-functional collaboration.

Responsibilities

• Monitor and manage data centre infrastructure including power, cooling, cabling, fire detection, and suppression systems.
• Ensure cleanliness and tidiness of the data centre, reporting any abnormalities or rule violations.
• Support maintenance, servicing, repair, and upgrading activities related to data centre facilities infrastructure.
• Manage physical access to data centres and racks, ensuring compliance with security policies.
• Maintain physical key management and track access records.
• Monitor and report any suspicious activities or security violations.
• Track and document all data centre assets throughout their lifecycle.
• Ensure secure storage of assets, including backup media and storage devices.
• Support asset audits, verification, and disposal processes.
• Coordinate with suppliers for off-site storage and retrieval of backup media.
• Track inventory of backup media and handle faulty or damaged media.
• Provide monthly reports on backup media inventory.
• Respond to and elevate incidents according to severity levels, providing regular updates until resolution.
• Perform routine physical inspections and document findings.
• Support service recovery and incident resolution efforts.
• Ensure compliance with company policies, security standards, and audit requirements.
• Provide support for audits and implement rectification plans for any noncompliance findings.

Job description

1. Facility Management:

• Monitor and manage data centre infrastructure including power, cooling, cabling ,fire detection, and suppression systems.
• Ensure cleanliness and tidiness of the data centre, reporting any abnormalities or rule violations.
• Support maintenance, servicing, repair, and upgrading activities related to data centre facilities infrastructure.

2. Physical Access Control:

• Manage physical access to data centres and racks, ensuring compliance with security policies.
• Maintain physical key management and track access records.
• Monitor and report any suspicious activities or security violations.

3. Asset Management:

• Track and document all data centre assets throughout their lifecycle.
• Ensure secure storage of assets, including backup media and storage devices.
• Supportasset audits, verification, and disposal processes.

4. BackupMedia Management:

• Coordinate with suppliers for off-site storage and retrieval of backup media.
• Track inventory of backup media and handle faulty or damaged media.
• Provide monthly reports on backup media inventory.

5. Incident and Problem Management:

• Respond to and elevate incidents according to severity levels, providing regular updates until resolution.
• Perform routine physical inspections and document findings.
• Support service recovery and incident resolution efforts.

6.Compliance and Audit:

• Ensure compliance with company policies, security standards, and audit requirements.
• Provide support for audits and implement rectification plans for any noncompliance findings.