Data Center Engineer (Operations / Infra)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an experienced Data Centre Facilities Manager to monitor and maintain critical infrastructure in Singapore.

You will manage 24x7 support, respond to alarms, and coordinate with landlords for preventive maintenance while ensuring safety compliance and security. The role requires strong troubleshooting skills, excellent communication, and prior data centre operations experience in financial institutions.

Qualifications

• Experience in data centre facility management, including critical infrastructure.
• Experience in high-pressured 24x7 on-call environments.
• Strong knowledge of electrical, mechanical and fire suppression systems.
• Knowledge of structured cabling and rack-and-stack is a plus.
• Familiarity with ITIL-based incident, problem and change management.
• Ability to troubleshoot and resolve complex issues.
• Excellent communication and interpersonal skills.
• Prior data centre operations experience in financial institutions is preferred.

Responsibilities

• Monitor and maintain data centre infrastructure (power, HVAC, fire suppression, cabling).
• Coordinate with landlord for preventive maintenance and schedules.
• Respond to alarms, troubleshoot, and resolve issues promptly.
• Liaise with landlord to address infrastructure issues and safety compliance.
• Support off-office hours including on-call duties and vendor coordination.
• Ensure adherence to data centre security procedures.
• Follow incident response procedures and track incidents to closure.
• Generate monthly performance reports, incident summaries, and status updates.

Skills

Data centre facility management

On-call / 24x7 support

Troubleshooting

Communication skills

ITIL incident/change management

Electrical & mechanical systems

Fire suppression systems knowledge

Job description

Job Descriptions:

• Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems and structured cabling systems.
• Managed DC/Building landlord ensuring preventive maintenance on data centre infrastructure and systems are performed promptly.
• Respond to alarms, troubleshoot issues, and ensure prompt resolution.
• Liaise with DC/Building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.
• Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.
• Ensure strict adherence to data centre physical security procedures.
• Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.
• Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.

Requirements

• Minimum 3 years of experience in data centre facility management.
• Experience working in a high-pressured environment with 24x7 on-call responsibilities
• Strong knowledge of electrical, mechanical and fire suppression systems in data centres.
• Knowledge of structured cabling system and rack-and-stack will be advantage
• Strong understanding of incident, problem and change management procedures based on ITIL best practices
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Must have prior experience working in data centre operations in financial institutions.