Data Center Facilities & Operations Lead

hr exchange pte. ltd.; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

HR Exchange Pte Ltd is recruiting for a Facilities Operations Manager to lead the data centre operations team and ensure maintenance, uptime and safety across critical infrastructure.

You will coordinate with service providers, monitor SLAs and KPIs, and travel regionally as required to meet client needs. Fluency in English and Chinese is preferred for communication with Chinese-speaking stakeholders.

Qualifications

• Degree in Electrical or Mechanical Engineering.
• 6-8 years experience in operation / facility management in hyperscale or large data centres.
• Experience working across cross-functional multi-disciplinary teams.
• Strong interpersonal, communication and presentation skills.
• Good command of English and Chinese; regional travel flexibility.

Responsibilities

• Lead and oversee the Facility Operations team / service providers in data centres for maintenance, upkeep and repair of infrastructure.
• Ensure SLA's and KPI's within the scope of works are met for customers.
• Respond to and provide feedback to customers on operation and maintenance matters.
• Review routine operation tasks and drive adherence to best practices, policies and processes.
• Support, coordinate and monitor vendor performance ensuring scope of work compliance.
• Conduct benchmarks and analyses and prepare reports on critical facility operation.
• Ensure health and safety policies are implemented across employees and subcontractors.
• Update practices for data centre operations and equipment standards.
• Perform other duties as required; frequent regional travel is required.

Skills

Interpersonal skills

Communication skills

Presentation skills

Bilingual English/Chinese

Cross-functional teamwork

Data centre operations knowledge

Education

Electrical or Mechanical Engineering degree

Job description

HR Exchange Pte Ltd is recruiting for a Facilities Operations Manager to lead the data centre operations team and ensure maintenance, uptime and safety across critical infrastructure.

You will coordinate with service providers, monitor SLAs and KPIs, and travel regionally as required to meet client needs. Fluency in English and Chinese is preferred for communication with Chinese-speaking stakeholders.