Cybersecurity Solutions Sales Support Specialist

The ITSEC Group; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

The ITSEC Group’s ITSEC Asia division in Singapore is seeking a Cybersecurity Sales Support Specialist to assist the Sales and Technical teams with enquiries, proposals, and tender submissions. You will review requirements, scope engagements, prepare quotations, and coordinate project scheduling.

Fresh graduates welcome; 1–3 years preferred; strong written and verbal communication and MS Office skills are essential.

Qualifications

• Diploma or Degree in cybersecurity or related field.
• 1–3 years of relevant experience; fresh graduates welcome.
• Basic understanding of cybersecurity concepts or strong interest to develop knowledge.

Responsibilities

• Support the Sales team in handling customer enquiries and cybersecurity service requirements.
• Review customer requirements, RFQs and tender documents to identify scope, deliverables and submission requirements.
• Assist in scoping cybersecurity assessment and professional services engagements based on customer requirements.
• Identify missing information and prepare appropriate clarification questions for customers.
• Work with cybersecurity consultants and technical leads to determine the appropriate scope, effort, methodology and project timeline.
• Prepare quotations, proposals, scope of work and commercial submissions.
• Support tender and RFQ submissions, including preparation and compilation of the required documentation.
• Coordinate with Sales and Technical teams on project scheduling and resource availability.
• Maintain and update quotation/proposal templates, pricing information and supporting documents.
• Follow up with customers and internal stakeholders on outstanding information, quotations and project confirmation.
• Ensure that scope, assumptions, exclusions and deliverables are clearly documented prior to project commencement.
• Support the handover of confirmed projects from Sales to the technical delivery team.

Skills

Written and verbal communication

MS Word/Excel/PowerPoint

Customer enquiries handling

Education

Diploma or Degree in Cybersecurity/IT/CS/Business IT

Tools

MS Office

Job description

The ITSEC Group’s ITSEC Asia division in Singapore is seeking a Cybersecurity Sales Support Specialist to assist the Sales and Technical teams with enquiries, proposals, and tender submissions. You will review requirements, scope engagements, prepare quotations, and coordinate project scheduling.

Fresh graduates welcome; 1–3 years preferred; strong written and verbal communication and MS Office skills are essential.