Cybersecurity Operations Engineer — PAM, Secrets & MFA

ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. is seeking a Cybersecurity Operation and Support Engineer to provide operational and technical support across self-hosted and SaaS identity and access solutions in client environments.

You will handle incident resolution, maintain system stability, perform patching, and develop SOPs while coordinating with vendors and mentoring junior engineers. This role requires hands-on PAM, secret management, machine identity and MFA experience, plus strong

Qualifications

• 3–5 years of deployment and operational support experience in identity and access cybersecurity.
• Hands-on exposure to PAM, Secret Management, machine identity management, certificate lifecycle, or MFA.
• Strong troubleshooting and analytical skills to diagnose complex issues.
• Good understanding of security best practices, vulnerability management and hardening.
• Experience with vendor support and escalation processes.
• Clear communication and stakeholder management.
• Basic project coordination and multi-priority management.
• Customer-oriented with ownership mindset.
• Willingness to stand by after support hours.

Responsibilities

• Provide onsite and remote corrective and preventive maintenance.
• Support and manage PAM, Secret Management, machine identity, and MFA technologies.
• Develop and maintain operational docs and SOPs for patching and upgrades.
• Log, manage, and coordinate vendor support and troubleshooting sessions.
• Respond to vulnerabilities, CVE assessments, and system hardening with vendors.
• Own incidents and service requests to ensure timely resolution per SLA.
• Provide Level 1–2 support, triage, and escalation as needed.
• Perform fault isolation and root-cause analysis.
• Assist onsite with vulnerability remediation and firmware upgrades.
• Ensure activities comply with client requirements and internal standards.
• Standby after office hours and mentor junior engineers.

Skills

PAM expertise

Secret Management

Machine Identity

MFA

Troubleshooting

Security best practices

Vendor coordination

Communication skills

Project coordination

Ownership & accountability

Tools

CyberArk

BeyondTrust

Delinea

Conjur

Venafi

RSA

Job description

ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. is seeking a Cybersecurity Operation and Support Engineer to provide operational and technical support across self-hosted and SaaS identity and access solutions in client environments.

You will handle incident resolution, maintain system stability, perform patching, and develop SOPs while coordinating with vendors and mentoring junior engineers. This role requires hands-on PAM, secret management, machine identity and MFA experience, plus strong