Customer & Warehouse Operations Lead

Beta Pet Mart Pte Ltd; Singapore; On-site; SGD 33,000 - 41,000; Full time

Job summary

Beta Pet Mart Pte Ltd in Singapore is seeking a hands-on Logistics & Customer Support Coordinator to manage customer enquiries online and by phone, and to lead the packing and shipping team. You will oversee inventory, sorting, unpacking, stock counts, and restocking, while helping optimize logistics processes and collaborating with the team to streamline practices.

A negotiable monthly salary of SG$3,000–SG$3,700 is offered.

Qualifications

• Strong communication for customer enquiries and orders.
• Experience leading small teams in packing/shipping workflows.
• Proficiency in inventory control and stock counting methods.

Responsibilities

• Handle online and phone customer enquiries.
• Lead the packer team in packing and shipping orders.
• Oversee inventory management including sorting, unpacking, stocking, and stock counts.
• Contribute to optimizing logistical processes and streamlining practices.
• Assist with other duties as required by management.

Skills

Customer service

Team leadership

Inventory management

Logistics optimization

Job description

Beta Pet Mart Pte Ltd in Singapore is seeking a hands-on Logistics & Customer Support Coordinator to manage customer enquiries online and by phone, and to lead the packing and shipping team. You will oversee inventory, sorting, unpacking, stock counts, and restocking, while helping optimize logistics processes and collaborating with the team to streamline practices.

A negotiable monthly salary of SG$3,000–SG$3,700 is offered.