Customer Support Executive | Up to 2.8k | EV Operations | 5 days - JL99

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 29,000 - 31,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD.

is seeking a Business Unit Support Officer (EV Operations & Compliance) to provide administrative and customer support across Power, Solar, and EV services. You will handle customer enquiries via email, hotline, and AI chatbot; support customer service across Power, Solar, and EV; generate and track leads, coordinating with the BD team; assist with proposal planning and site visits; manage LEW submissions and maintain records; coordinate with internal teams.

Qualifications

• GCE ‘O’ Levels or Diploma holder.

Responsibilities

• Handle customer enquiries via email, hotline, and AI chatbot
• Support customer service across Power, Solar, and EV
• Generate, track, and follow up on leads, coordinating with the BD team
• Assist with proposal preparation and scheduling of appointments and site visits
• Handle LEW submissions and ensure documentation is complete
• Coordinate with internal teams (BD, Operations, O&M, LEW, vendors)
• Support EVC administrative tasks (reporting, tariff updates, app-related matters)
• Maintain proper records and tracking, and perform general administrative duties

Education

GCE ‘O’ Levels or Diploma

Job description

Position Title: Business Unit Support Officer (EV Operations & Compliance)

• Working Location:Lor Bakar Batu (Nearest MRT: Potong Pasir & Mattar)

• Working Days: Monday - Friday

• Working Hours: 9am - 6pm

• Salary Range:$2,600 – $2,800

Role Summary

Provide administrative and customer support across company’s services (Power, Solar, and EV), focusing on enquiry handling, lead coordination, and internal support.

Responsibilities

• Handle customer enquiries via email, hotline, and AI chatbot
• Support customer service across Power, Solar, and EV
• Generate, track, and follow up on leads, ensuring timely coordination with the BD team
• Assist with proposal preparation and scheduling of appointments and site visits
• Handle LEW submissions and ensure documentation is complete
• Coordinate with internal teams (BD, Operations, O&M, LEW, vendors)
• Support EVC administrative tasks (reporting, tariff updates, app-related matters)
• Maintain proper records and tracking, and perform general administrative duties

Requirements

• GCE ‘O’ Levels or Diploma holder