Customer Support /Administration Executive

VVF SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 33 000 - 47 000; Plein temps

Résumé du poste

VVF SINGAPORE PTE. LTD. is seeking a versatile support specialist to assist customers, coordinate sales support, and back office tasks.

You will handle inquiries, process samples, issue contracts, and help collect payments while ensuring smooth interactions with the sales team. In logistics, you will prepare shipping documents and review product brochures, specs and certifications. In administration, you manage daily tasks and travel arrangements for staff, coordinating bookings and meetings to

Qualifications

• Customer service oriented
• Able to multitask
• Excellent computer skills
• Excellent communication skills

Responsabilités

• Customer Service and Sales Support: Provide assistance to customers, address inquiries and issues, and support the sales team to enhance customer satisfaction and drive sales.
• Logistics and Supply Chain Support: Shipping documents, product brochures, specifications and certifications handling.
• Admin and travel desk: Handle day-to-day administrative tasks and manage travel arrangements for staff.

Connaissances

Customer service

Multitasking

Communication skills

Computer skills

Description du poste

• Customer Support
• Logistics and Supply Chain Support
• Support in General Administration Activities
• Customer service oriented
• Able to do multitasking
• Excellent in computer skills
• Excellent in communication skills

Duties & Responsibilities

Customer Service and Sales Support

• Provide assistance to customers, address inquiries and issues, and support the sales team to enhance customer satisfaction and drive sales.
• Samples processing
• Issuance of Purchase Contract, Sales Contract, PFI, Commission orders
• Payment collections

Logistics and Supply Chain Support

• Shipping Documents
• Products brochure, Specifications, Certifications and others

Admin and travel desk

Handle day-to-day administrative tasks and manage travel arrangements, including bookings, itineraries, claims processing, meetings and related coordination for staff.