Customer Service Representative 2

Onto Innovation; Singapore; On-site; SGD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Paid time off

401K with match

ESPP

Wellness programs

Job summary

Onto Innovation is seeking a detail-oriented CS&L support professional for its Singapore office. You will help coordinate customer service and logistics activities across multiple regions, and you will perform stock takes at a 3PL site to ensure inventory accuracy.

The role requires 2–3 years in customer service or logistics and a related degree. The office is based in Singapore, offering a collaborative environment and opportunities to engage with cross-functional teams.

Qualifications

• 2–3 years of customer service or logistics experience.
• Bachelor’s degree or diploma in a related field.

Responsibilities

• Support CS&L operations for India, Philippines, Thailand, Malaysia, Vietnam, and Singapore regions.
• Perform stock takes at 3PL sites.
• Coordinate communication within CS&L and with service engineers and cross-functional teams.
• Office is based in Singapore.

Skills

Customer service

Logistics coordination

Education

Bachelor's degree or diploma in related field

Job description

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

Supports Customer Service and Logistics (CS&L) operations for India, Philippines, Thailand, Malaysia, Vietnam, and Singapore regions. Ensure good communication within the CS&L team, with regional CS&L teams, key stakeholders such as service engineers, and cross-functional teams. To perform stock take at 3PL (3rd party logistics) site. The office is based in Singapore.

Qualifications

2 to 3 years of customer service or logistic experiences preferred. Bachelor’s degree or diploma in or any related fields.

Benefits

• Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives.

Equal Opportunity Statement

Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Export Licensing & Eligibility

For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

About Us

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain help our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. Additional information can be found at http://www.ontoinnovation.com.