Customer Service Officer #82351

ANRADUS PTE. LTD.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

ANRADUS PTE. LTD. in Serangoon, Singapore, is hiring a Customer Service Officer for a permanent full-time role. The position requires cover of 5 days with rotating hours (Mon–Fri 11am–9pm, Sat/Sun 10am–6pm). The role involves engaging customers by outbound calls, managing front desk tasks, and handling invoices and day-end reports.

The ideal candidate is outgoing, friendly, and passionate about beauty and wellness, delivering excellent service to clients.

Responsibilities

• Conduct outbound calls to engage customers and secure service bookings.
• Provide excellent customer service and handle customer enquiries.
• Perform front desk and reception duties.
• Make reminder calls for upcoming appointments.
• Handle invoicing and payment processing.
• Prepare day-end sales settlement and reports.
• Carry out other duties assigned by the management.

Skills

Customer service

Job description

Job Description

Industry/ Organization Type: Beauty/Wellness

Position Title: Customer Service Officer

Working Location: Serangoon (walking distance from Kovan MRT)

Working Hours: 5 days (Mon to Fri: 11am to 9pm, Sat/Sun/PH: 10am to 6pm) (rotational shift)

Salary Package: Basic + Commission + Allowance

Duration: Permanent

Key Responsibilities

• Conduct outbound calls to engage customers and secure service bookings.
• Provide excellent customer service and handle customer enquiries.
• Perform front desk and reception duties.
• Make reminder calls for upcoming appointments.
• Handle invoicing and payment processing.
• Prepare day-end sales settlement and reports.
• Carry out other duties assigned by the management.

Desired Traits

• Outgoing, friendly, and easy-going personality.
• Passionate about the beauty and aesthetic industry.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781