Customer Service Executive / Procurement Executive

INCAVO PTE LTD; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

INCAVO PTE LTD in Singapore seeks a Procurement Coordinator to manage quotations, cost analysis, and order acknowledgements. You will respond to customer inquiries, monitor orders, and verify specifications from Engineering and clients.

The role involves sourcing suppliers, negotiating pricing and lead times, issuing purchase orders, and coordinating deliveries to support production schedules. Ideal candidates have at least 2 years of experience, a relevant diploma or degree, and strong

Qualifications

• Minimum 2 years working experience.
• Diploma or Degree in Business Administration, Supply Chain, Engineering or related disciplines.
• Strong ability to work independently as well as within a team.
• Good communication, coordination, organizational skills and problem-solving abilities.
• Proficient in Microsoft Excel and Reporting tools.
• Able to work in a fast-paced environment.
• Willing to learn new things and positive attitude.

Responsibilities

• Generate quotations, perform cost analysis and prepare order acknowledgements.
• Support and respond to customer requests promptly and professionally.
• Monitor order status and provide timely updates to customers.
• Verify specifications of purchase requests from Engineering and external customers.
• Source, evaluate and liaise with suppliers on pricing, availability, lead time and delivery commitments.
• Negotiate pricing and lead times with vendors to achieve competitive costs and timely deliveries.
• Issue purchase orders and follow up on material deliveries.
• Coordinate with suppliers and production teams to support customer delivery requirements and ensure smooth material flow to meet production schedules.
• Plan and update production delivery schedules to meet customer requirements.
• Compile and maintain records of purchases, inventory movements, pricing, deliveries and stock levels.
• Ensure accurate maintenance of records and transactions.
• Liaise with customers, suppliers, production, planning and logistics teams to ensure smooth order fulfillment.
• Resolve issues relating to orders, deliveries, procurement and customer requirements.

Skills

Cost analysis

Customer service

Communication skills

Excel

Problem solving

Teamwork

Education

Diploma or Degree in Business Administration, Supply Chain, Engineering or related disciplines

Tools

Microsoft Excel

Reporting tools

Job description

Job Description:

• Generate quotations, perform cost analysis and prepare order acknowledgements.
• Support and respond to customer requests promptly and professionally.
• Monitor order status and provide timely updates to customers.
• Verify specifications of purchase requests from Engineering and external customers.
• Source, evaluate and liaise with suppliers on pricing, availability, lead time and delivery commitments.
• Negotiate pricing and lead times with vendors to achieve competitive costs and timely deliveries.
• Issue purchase orders and follow up on material deliveries.
• Coordinate with suppliers and production teams to support customer delivery requirements and ensure smooth material flow to meet production schedules.
• Plan and update production delivery schedules to meet customer requirements.
• Compile and maintain records of purchases, inventory movements, pricing, deliveries and stock levels.
• Ensure accurate maintenance of records and transactions.
• Liaise with customers, suppliers, production, planning and logistics teams to ensure smooth order fulfillment.
• Resolve issues relating to orders, deliveries, procurement and customer requirements.

Requirements:

• Minimum 2 years working experience.
• Diploma or Degree in Business Administration, Supply Chain, Engineering or related disciplines.
• Strong ability to work independently as well as within a team.
• Good communication, coordination, organizational skills and problem-solving abilities.
• Proficient in Microsoft Excel and Reporting tools.
• Able to work in a fast-paced environment.
• Willing to learn new things and positive attitude.