Customer Service Engineer (Woodlands, Semicon)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is partnering with a leader in the semiconductor industry to recruit multiple customer service engineers who will be assigned to customer sites to provide MRO support.

Contract: 12 months; Salary up to SGD 6,000. Responsibilities include installation, preventive maintenance, troubleshooting, and repair; diagnosing equipment, hardware, and process issues; maximizing uptime and performance; collaborating with engineering teams on escalations; and upholding safety and

Qualifications

• semiconductor equipment maintenance, installation, or field service experience.
• Maintenance, servicing, troubleshooting, or field service experience from manufacturing, automation, electronics, aerospace, precision engineering, or related industries.
• Experience working with electrical, mechanical, automation, robotics, or industrial equipment.
• Non experienced hire are welcome.

Responsibilities

• Perform installation, preventive maintenance, troubleshooting, and repair of equipment.
• Diagnose and resolve equipment, hardware, and process-related issues.
• Support customers to maximize equipment uptime and performance.
• Participate in escalations and collaborate with engineering teams on technical issues.
• Ensure compliance with safety, quality, and operational procedures.
• Deliver excellent customer service and maintain strong customer relationships.

Skills

Hands-on maintenance

Troubleshooting

Customer-focused communication

Independent worker / team player

Cleanroom environment readiness

Job description

Our client is one of the leader in the semicon industry, they are seeking for multiple customer service engineer to be assigned to customer site to provide MRO support.

Contract: 12 Months

Salary up to $6000

Responsibilities

• Perform installation, preventive maintenance, troubleshooting, and repair of equipment.
• Diagnose and resolve equipment, hardware, and process-related issues.
• Support customers to maximize equipment uptime and performance.
• Participate in escalations and collaborate with engineering teams on technical issues.
• Ensure compliance with safety, quality, and operational procedures.
• Deliver excellent customer service and maintain strong customer relationships.

Requirements

We welcome candidates with any of the following backgrounds:

• Semiconductor equipment maintenance, installation, or field service experience.
• Maintenance, servicing, troubleshooting, or field service experience from manufacturing, automation, electronics, aerospace, precision engineering, or related industries.
• Experience working with electrical, mechanical, automation, robotics, or industrial equipment.
• Non experienced hire are welcome

Preferred Skills

• Strong hands-on mechanical, electrical, or equipment maintenance experience.
• Good troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Customer-focused with good communication skills.
• Willingness to work in a cleanroom environment.