Customer Service Engineer (Semicon, onsite)

PERSOL; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

PERSOL is seeking multiple customer service engineers to be assigned to customer sites to provide maintenance, repair, and MRO support for semiconductor equipment.

The contract is 12 months, with a salary up to SGD 6,000 per month, and responsibilities include installation, preventive maintenance, troubleshooting, and collaborating with engineering teams while ensuring safety and quality. On-site work in Singapore will be required.

Qualifications

• Semiconductor equipment maintenance, installation, or field service experience.
• Experience in manufacturing, automation, electronics, aerospace, or related industries.
• Experience with electrical, mechanical, automation, robotics, or industrial equipment.
• Non experienced hires welcome.

Responsibilities

• Perform installation, preventive maintenance, troubleshooting, and repair of equipment.
• Diagnose and resolve equipment, hardware, and process-related issues.
• Support customers to maximize equipment uptime and performance.
• Participate in escalations and collaborate with engineering teams on technical issues.
• Ensure compliance with safety, quality, and operational procedures.
• Deliver excellent customer service and maintain strong customer relationships.

Skills

Hands-on maintenance

Troubleshooting

Field service

Customer service

Communication skills

Job description

Our client is one of the leader in the semicon industry, they are seeking for multiple customer service engineer to be assigned to customer site to provide MRO support.

Contract: 12 Months
Salary up to $6000

Responsibilities

• Perform installation, preventive maintenance, troubleshooting, and repair of equipment.

• Diagnose and resolve equipment, hardware, and process-related issues.

• Support customers to maximize equipment uptime and performance.

• Participate in escalations and collaborate with engineering teams on technical issues.

• Ensure compliance with safety, quality, and operational procedures.

• Deliver excellent customer service and maintain strong customer relationships.

Requirements

We welcome candidates with any of the following backgrounds:

• Semiconductor equipment maintenance, installation, or field service experience.

• Maintenance, servicing, troubleshooting, or field service experience from manufacturing, automation, electronics, aerospace, precision engineering, or related industries.

• Experience working with electrical, mechanical, automation, robotics, or industrial equipment.

• Non experienced hire are welcome

Preferred Skills

• Strong hands-on mechanical, electrical, or equipment maintenance experience.

• Good troubleshooting and problem-solving skills.

• Ability to work independently and as part of a team.

• Customer-focused with good communication skills.

• Willingness to work in a cleanroom environment.