Customer Service Engineer | Semicon | UP5500 | One north Coast

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 43,000 - 58,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is recruiting for a Customer Service Engineer to be assigned to customer sites in Singapore. You will provide maintenance, repair, and support for semiconductor equipment under a 12‑month contract.

Responsibilities include installation, preventive maintenance, troubleshooting, diagnosing issues, supporting uptime, and collaborating with engineering teams while ensuring safety and quality procedures are followed. Onsite role requiring strong customer focus.

Qualifications

• Experience in semiconductor equipment maintenance, installation, or field service.
• Experience in manufacturing/automation/electronics/precision engineering industries.
• Experience with electrical, mechanical, automation, robotics or industrial equipment.
• Non-experienced hire welcome.

Responsibilities

• Perform installation, preventive maintenance, troubleshooting, and repair of equipment.
• Diagnose and resolve equipment, hardware, and process-related issues.
• Support customers to maximize equipment uptime and performance.
• Participate in escalations and collaborate with engineering teams on technical issues.
• Ensure compliance with safety, quality, and operational procedures.
• Deliver excellent customer service and maintain strong customer relationships.

Skills

Mechanical maintenance

Electrical maintenance

Troubleshooting

Customer service

Communication skills

Teamwork

Job description

Our client is one of the leader in the semicon industry, they are seeking for multiple customer service engineer to be assigned to customer site to provide MRO support.

Contract: 12 Months (renewable/convertible based on performance & business needs)
Salary: $3,500 - $5500 (based on qualifications and relevant experience)

Responsibilities

• Perform installation, preventive maintenance, troubleshooting, and repair of equipment.

• Diagnose and resolve equipment, hardware, and process-related issues.

• Support customers to maximize equipment uptime and performance.

• Participate in escalations and collaborate with engineering teams on technical issues.

• Ensure compliance with safety, quality, and operational procedures.

• Deliver excellent customer service and maintain strong customer relationships.

Requirements

We welcome candidates with any of the following backgrounds:

• Semiconductor equipment maintenance, installation, or field service experience.

• Maintenance, servicing, troubleshooting, or field service experience from manufacturing, automation, electronics, aerospace, precision engineering, or related industries.

• Experience working with electrical, mechanical, automation, robotics, or industrial equipment.

• Non experienced hire are welcome

Preferred Skills

• Strong hands‑on mechanical, electrical, or equipment maintenance experience.

• Good troubleshooting and problem‑solving skills.

• Ability to work independently and as part of a team.

• Customer-focused with good communication skills.

• Willingness to work in a cleanroom environment.