Customer Service/ Clinic Associate (Various Locations) up to $3,500 + AWS

MCI Career Services Pte Ltd; Singapore; On-site; SGD 25,000 - 33,000; Full time

Job summary

MCI Career Services Pte Ltd is recruiting for a clinic front-d desk role in Singapore. You will educate patients on mobile applications, liaise with vendors for programme logistics, and assist in daily clinic operations.

The role requires handling registrations, scheduling, referrals, and payments, plus acting as the first point of contact for patient inquiries and basic health screenings. Weekday plus scheduled Saturday work is expected.

Qualifications

• Able to commit to work on weekdays and scheduled Saturdays

Responsibilities

• Enhance / educate patient’s in using mobile applications and self-help functions.
• Liaising with partnered vendors, planning for logistics and schedules to carry out the programmes.
• Involved in daily clinic operations’ activities
• Help patients with registration, scheduling and rescheduling appointments, processing referrals, and handling payments
• Be the first point of contact for patients to answer their general questions, perform initial health screening activities, administering blood pressure checks, and making outgoing calls to patients to address any urgent requests they have.
• Provide administrative support to the clinic as needed.

Job description

Working Hours:

5.5 days per week (transitioning to 5.25 days alternate half Sat after probation) Total 42hrs/week

Staggered office hours depending on roster.

Shift Timings:

Earliest opening shifts: 6:30am, 6:45am

Job Description:

• Enhance / educate patient’s in using mobile applications and self-help functions.
• Liaising with partnered vendors, planning for logistics and schedules to carry out the programmes.
• Involved in daily clinic operations’ activities
• Help patients with registration, scheduling and rescheduling appointments, processing referrals, and handling payments
• Be the first point of contact for patients to answer their general questions, perform initial health screening activities, administering blood pressure checks, and making outgoing calls to patients to address any urgent requests they have.
• Provide administrative support to the clinic as needed.

Qualifications:

• Able to commit to work on weekdays and scheduled Saturdays

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

We regret to inform that only shortlisted candidates would be notified.

Lim Siew Thuay (Lynn)
Registration Number: R1442808
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)