CUSTOMER SERVICE CLERK

RENDER PRIVATE LIMITED; Singapore; On-site; SGD 33,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Training and career development

Friendly and supportive work culture

4 off days monthly

Job summary

Render private limited is seeking a friendly Customer Service Clerk to handle inquiries, process orders, and provide timely support to ensure a positive customer experience. The role emphasizes English communication with Mandarin-speaking customers where applicable.

Responsibilities include responding via phone, email, and chat; processing orders and returns; maintaining records; resolving complaints; and assisting with data entry. High school diploma required; training provided.

Qualifications

• High school diploma or above.
• Basic computer skills including MS Office, email and data entry.
• Good verbal and written communication in English.
• Patient, detail-oriented and service-oriented.
• Ability to work in a team and handle multiple tasks.
• Customer service experience is a plus but not required.

Responsibilities

• Respond to customer questions via phone, email, and online chat.
• Process orders, returns and exchanges accurately.
• Maintain and update customer records in the system.
• Resolve complaints or escalate complex issues to the supervisor.
• Provide product/service information and pricing details.
• Assist with basic paperwork and data entry tasks.

Skills

Verbal communication

Written communication

Teamwork

Multitasking

Data entry

Customer service

Education

High school diploma

Tools

MS Office

Email

Job description

We are looking for a friendly and organized Customer Service Clerk to join our team. In this role, you will handle customer inquiries, process orders, and provide timely support to ensure a positive customer experience.

---

Key Responsibilities

• Respond to customer questions via phone, email, and online chat
• Process orders, returns, and exchanges accurately
• Maintain and update customer records in the system
• Resolve complaints or escalate complex issues to the supervisor
• Provide product/service information and pricing details
• Assist with basic paperwork and data entry tasks

---

Requirements

• High school diploma or above
• Basic computer skills (MS Office, email, and data entry)
• Good verbal and written communication skills in English (and local language, if applicable)
• Patient, detail-minded, and service-oriented
• Ability to work in a team and handle multiple tasks
• Prior customer service experience is a plus but not required

---

What We Offer

• Competitive salary
• Paid training and career development opportunities

Friendly and supportive work environment
4 off days monthly, rest days depend on schedule

Competitive salary 3k-5K

Positive and nurturing working environment

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year relevant working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services and related experience

Render private limited

EA licence no 15c7827

EA reg no R1550906