Customer Service Administrator (Sales Support, Multiple Openings)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

TALENT TRADER GROUP PTE. LTD. in Singapore seeks a Sales Support professional to handle customer inquiries, prepare quotations, and confirm orders with clients.

You will process orders, coordinate delivery, liaise with warehouse and logistics, and contribute to sales strategies while proactively identifying ways to streamline processes and enhance customer experience. A Diploma or Bachelor's in a relevant field with 1–3 years of experience is preferred, and short-notice availability is

Qualifications

• Bachelor or Diploma in Business Administration, Sales & Marketing, Supply Chain Management or equivalent.
• 1 - 3 years of sales support or order processing experience.
• Candidate who is able to start work within short notice will be advantageous.

Responsibilities

• Attend to customers' sales order enquiries via calls and emails.
• Prepare sales quotations and confirm sales orders with clients.
• Perform sales order processing, coordinate delivery and ensure on-time delivery.
• Work closely with cross-functional team in fulfilling customers order promptly.
• Arrangement and coordination of transport, warehouse and delivery process.
• Contribute to the development of sales and customer service strategies.
• Proactively identify opportunities to improve processes and enhance the customer experience.
• Ad hoc duties as assigned.

Skills

Sales support

Order processing

Customer service

Communication

Education

Bachelor or Diploma in Business Administration, Sales & Marketing, Supply Chain Management

Job description

Responsibilities

• Attend to customers' sales order enquiries via calls and emails

• Prepare sales quotations and confirm sales orders with clients

• Perform sales order processing, coordinate delivery and ensure on-time delivery

• Work closely with cross-functional team in fulfilling customers order promptly

• Arrangement and coordination of transport, warehouse and delivery process

• Contribute to the development of sales and customer service strategies

• Proactively identify opportunities to improve processes and enhance the customer experience

• Ad hoc duties as assigned

Requirements

• Bachelor or Diploma in Business Administration, Sales & Marketing, Supply Chain Management or equivalent

• With 1 - 3 years of sales support or order processing experience

• Candidate who is able to start work within short notice will be advantageous