Customer Service & Admin Assistant (Luxury Preloved Retail)

LOVEHOLIC CURATES; Singapore; On-site; SGD 29,000 - 33,000; Full time

Benefits offered by this job

2 months bonus

5-day work week

14 days annual leave

Job summary

LOVEHOLIC CURATES in Singapore is seeking a proactive team member to support showroom operations and deliver exceptional service to clients worldwide. You will handle packing, prepare orders for delivery, and write clear product descriptions amid a luxury resale environment.

Responsibilities include coordinating product displays, learning product lines from luxury brands, and responding professionally via Instagram, Email, WhatsApp, and other channels.

Qualifications

• Teamplayer with willingness to learn and attention to detail.
• Able to work under minimal supervision.
• Enjoy human interactions and build relationships with people.
• Experience in photography, short-form video creation, content writing is advantageous.
• Must be able to work on either Saturdays or Sundays.
• Right to work in Singapore is required.

Responsibilities

• Serve customers who visit our showroom and deliver excellent customer service.
• Provide day-to-day operation support, including packing orders and preparing them for delivery.
• Assess condition of stock that comes in.
• Write clear product descriptions.
• Arrange product display.
• Develop a good understanding of products offered by the luxury brands.
• Respond to clients professionally through social media (Instagram, Email, WhatsApp, Telegram etc.).
• Research and schedule posts on social media as required.

Skills

Team player

Attention to detail

Willingness to learn

Ability to work with minimal supervis

People skills

Photography/short-form video/content

Weekend availability

Right to work Singapore

Job description

About the role

Join the Loveholic Team, a luxury resale platform serving clients worldwide. We are looking for someone who is proactive, eager to learn, and committed to delivery excellence. On the job training will be provided.

Key responsibilities

• Serve customers who visit our showroom and deliver excellent customer service

• Provide day-to-day operation support, including packing orders and preparing them for delivery

• Assess condition of stock that comes in

• Write clear product descriptions

• Arrange product display

• Develop a good understanding of products offered by the luxury brands

• Respond to clients professionally through social media (Instagram, Email, WhatsApp, Telegram etc.)

• Research and schedule posts on social media as required

About you

• Team player with willingness to learn and attention to detail

• Able to work under minimal supervision

• Enjoy human interactions and build relationships with people

• Experience in photography, short-form video creation, content writing is advantageous

• Must be able to work on either Saturdays or Sundays

• Right to work in Singapore required

Requirements/Benefits

• Basic salary (SGD$2600-$3000/per month) + 2 months bonus, total between SGD$3000-3500/per month

• Office hours: 10am-7pm. 5-day work week. 40 hours per week (4-day work week arrangement can be discussed)

• 14 Days Annual Leave + Public Holiday off

• Must be able to work on either Sat or Sun