Customer Relations & Sales Executive

Private Advertiser; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Paul Hype Page & Co. is seeking an proactive Operations Executive to support daily corporate services operations across Singapore and Malaysia. You will coordinate assignments, manage client communications and ensure timely service delivery.

Fresh graduates are welcome; prior corporate services exposure is an advantage. Training will be provided, and you will work with regional teams to optimise workflows using CRM systems and digital tools.

Qualifications

• Diploma or Degree in Business Administration or related field.
• Good communication skills in English, both written and spoken.
• Organised, detail-oriented and responsible.
• Able to multitask and follow up on assignments independently.
• Comfortable using CRM systems and digital communication tools.

Responsibilities

• Operations Coordination: Monitor ongoing assignments and follow up with Singapore and Malaysia teams to ensure timely completion.
• Client Communication: Communicate with clients via email, WhatsApp and phone to follow up on documents, approvals and outstanding matters.
• Compliance & Renewals: Coordinate annual service renewals and remind clients of upcoming deadlines.
• Application Monitoring: Track Singapore and Malaysia Employment Pass applications and renewals, coordinating with relevant teams.
• CRM & Task Management: Maintain accurate case records and provide regular updates to management.
• Team Collaboration: Assist in resolving operational issues and improving internal workflows using digital and AI tools.

Skills

Organised

Detail-oriented

Communication skills

Multitasking

Teamwork

Education

Diploma or Degree in Business Administration

Tools

CRM systems

Digital communication tools

Job description

Operations Executive for Business Services Firm

About us
Paul Hype Page & Co., established in 2008, is a one-stop corporate services firm for companies setting up and operating in Singapore and the region. We handle company incorporation, corporate secretarial work, accounting, audit, tax, payroll, and work passes (Employment Pass, Dependant’s Pass, LOC, LTVP). Most clients are foreign founders and SMEs. The team is small, hands-on, and client-facing.

About the Role

We are looking for a proactive and organised Operations Executive to join our growing team.

You will work closely with our Singapore and Malaysia teams to coordinate daily operations, monitor ongoing client assignments and ensure that tasks are completed smoothly and on time.

This role is ideal for someone who enjoys organising work, communicating with people, solving problems and keeping things running efficiently.

Prior experience in corporate services is an advantage but not essential. Training and guidance will be provided.

Key Responsibilities

Operations Coordination: Monitor ongoing assignments and follow up with our Singapore and Malaysia corporate secretarial, accounting and support teams to ensure timely completion.

Client Communication: Communicate with clients via email, WhatsApp and phone to follow up on documents, approvals and outstanding matters.

Compliance & Renewals: Coordinate annual service renewals and remind clients of upcoming deadlines.

Application Monitoring: Track Singapore and Malaysia Employment Pass applications and renewals, working with the relevant teams to ensure smooth progress.

CRM & Task Management: Maintain accurate case records, monitor outstanding tasks and provide regular updates to management.

Team Collaboration: Assist in resolving operational issues and improving internal workflows using digital and AI tools.

Requirements

Diploma or Degree in Business Administration, Management or a related field preferred.

Good communication skills in English, both written and spoken.

Organised, detail-oriented and responsible.

Able to multitask and follow up on assignments independently.

Comfortable using computers, CRM systems and digital communication tools.

Positive attitude, willingness to learn and strong teamwork skills.

Fresh graduates are welcome to apply.

Why Join Us?

Regional Exposure: Work with teams across Singapore and Malaysia.

Professional Development: Gain experience in corporate services, business operations and client management.

Training & Mentorship: Learn from experienced team members with guidance and support.

Digital Working Environment: Gain exposure to modern CRM systems, AI tools and workflow automation.

Career Growth: Opportunities to take on greater responsibilities as you develop your skills.

Collaborative Team: Work in a supportive environment where initiative and teamwork are valued.

About Us

We are a regional corporate services firm providing company incorporation, accounting, taxation, corporate secretarial, immigration and business advisory services.

Our team supports businesses and entrepreneurs across Singapore, Malaysia and Indonesia.