Customer Quality Engineer: Lead 8D & Continuous Improvement

SWISS PRECISION INDUSTRIES PTE. LTD.

Singapore

On-site

SGD 60,000 - 90,000

Full time

4 days ago

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Job summary

Swiss Precision Industries Pte. Ltd. in Singapore seeks a quality engineer to be the primary contact for customer quality concerns, leading investigations with 8D, 5 Why and Ishikawa and coordinating with cross-functional teams to implement corrective actions.

A diploma or degree in engineering or quality management, plus 3+ years in precision metal stamping and IATF 16949/ISO 9001 experience, is required. Proficiency with Core Tools (APQP, PPAP, PFMEA, SPC, MSA) and ability to read engineering

Qualifications

Diploma or bachelor’s degree in engineering or quality management.
Knowledge of Quality Management Systems (QMS).
Experience conducting 8D investigations.
Min 3 years in precision metal stamping, automotive IATF 16949/ VDA 6.3 preferred.
Ability to interpret engineering drawings and inspection reports.

Responsibilities

Act as the primary contact for customer quality-related concerns.
Lead investigations using 8D, 5 Why, Ishikawa and data-based analysis.
Manage and lead customer complaints KPI with cross-functional teams.
Analyze dimensional, visual, plating, material, process and reliability data.
Participate in QMS and audits (IATF 16949, ISO 9001, ISO 13485).
Lead continuous improvement activities using SPC, CP, Pareto analysis, Fishbone.