Customer-Focused Food Service Associate

MCBISTRO PTE. LTD.; Singapore; On-site; SGD 26,000 - 42,000; Full time

Job summary

MCBISTRO PTE. LTD. is hiring front-of-house staff to warmly greet guests, take orders, and serve meals and drinks with a focus on excellent service. You will handle payments and maintain tidy service areas while supporting the team in a fast-paced dining environment.

Weekend and public holiday shifts are required; previous F&B experience is preferred and a positive, team-oriented attitude is essential to success.

Qualifications

• Prior experience in a similar role is preferred.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Skills

Customer service

Communication

Teamwork

Adaptability

Tools

POS systems

Job description

MCBISTRO PTE. LTD. is hiring front-of-house staff to warmly greet guests, take orders, and serve meals and drinks with a focus on excellent service. You will handle payments and maintain tidy service areas while supporting the team in a fast-paced dining environment.

Weekend and public holiday shifts are required; previous F&B experience is preferred and a positive, team-oriented attitude is essential to success.