Customer Engineer ( New College Graduates)

Applied Materials, Inc.; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

Applied Materials, Inc. in Singapore is seeking an entry‑level Field Service Engineer [Customer Engineer] for new graduates to install, maintain and upgrade semiconductor and display equipment.

You will collaborate with senior field service engineers to address issues and ensure high-quality service at customer sites. The role focuses on hands-on technical work, training opportunities, and a path to develop field‑service expertise within a global leader in materials engineering.

Qualifications

• Degree or technical training required.
• Ability to read electrical and mechanical schematics.
• Experience with diagnosing basic technical issues preferred.
• Willingness to travel and work on-site in customer environments.

Responsibilities

• Collaborate with senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics for troubleshooting and issue diagnosis.
• Coordinate with customers to ensure smooth operations and exceptional service.
• Perform preventative and corrective maintenance on complex systems; training provided.

Skills

Electrical schematics

Mechanical troubleshooting

Field service

Communication skills

MS Office

Education

Bachelor degree / technical diploma

Tools

Digital multimeter

Tools & measurement equipment

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location: Singapore,SGP You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.

The Customer Engineer (NCG) is an entry‑level role designed for high‑potential graduates with hands‑on technical exposure. The role partners closely with senior field service engineers, and technicians to support installation, integration, testing, troubleshooting, and validation of Fab service solutions in real-world service environments. This position is ideal for candidates with strong technical foundations, relevant project or internship experience, and a clear motivation to build a career in field service, working at the intersection of equipment, and customer-facing operations while delivering high-quality service outcomes.

Role Responsibilities

• Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
• Use digital analytics for troubleshooting
• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
• Coordinate and communicate directly with customers to ensure smooth operations and exceptional service
• Fulfill additional duties, as assigned

Minimum Qualifications

• Completion of a Degree, military technical training, field service experience( internship), or trade certification
• Ability to read and interpret electrical and mechanical schematics
• Experience diagnosing and resolving basic technical challenges
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
• Familiarity with hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines.

Physical Requirements

This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Additional Information

• Time Type: Full time
• Employee Type: New College Grad
• Travel: Relocation Eligible: No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.