Customer Engineer

Applied Materials South East Asia; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

Applied Materials South East Asia is seeking a Field Service Engineer to install, maintain, and upgrade equipment at customer sites in Singapore. The role requires diagnosing issues, collaborating with senior engineers, and training junior technicians.

You will be responsible for on-site maintenance, safety compliance, and clear communication with customers, ensuring uptime and project success in a fast-paced semiconductor environment.

Qualifications

• Associate degree or trade certification required.
• 4–7 years in semiconductor or equipment support.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Valid driver's license; ability to obtain passport for travel.
• Proficient with hand tools and digital multimeters.
• Good written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostics with assistance from Senior Field Service Engineers.
• Collaborate with customers to understand roadmaps and requirements.
• Train and mentor junior Field Service Engineers.
• Perform preventative and corrective maintenance on various systems.
• Coordinate and communicate directly with customers.
• Fulfill additional duties as assigned.

Skills

Mechanical aptitude

Pneumatics

Hydraulics

Electronics

Vacuum technology

Thermodynamics

Hand tools

Digital multimeters

Communication skills

Driver's license

Passport eligibility

Education

Associate degree or trade certification

Tools

Digital multimeters

Hand tools

Vacuum equipment basics

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:
Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Role Responsibilities

• Install, maintain, and upgrade customer equipment
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
• Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
• Train and mentor junior Field Service Engineers [Customer Engineers]
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned

Minimum Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 4-7 years of work experience in semiconductor industry or other equipment support industry
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Physical Requirements

This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Relocation Eligible: No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.