Customer Engineer - iTeam (New College Graduate)

Applied Materials South East Asia; Singapore; On-site; SGD 36,000 - 46,000; Full time

Job summary

Applied Materials South East Asia is seeking a Field Service Engineer (Customer Engineer) in Singapore. You will install, maintain, and upgrade customer equipment, using digital analytics for troubleshooting and coordinating with customers to ensure smooth operations.

The role requires a Bachelor’s in engineering and 0–1 year of related experience, with travel up to 75% and willingness to meet site safety and customer protocols. Training provided for various systems.

Qualifications

• Bachelor's Degree in an Engineering discipline required.
• 0–1 year of experience in customer support, field service, or related engineering field.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing basic technical challenges.
• Basic mechanical aptitude across pneumatics, hydraulics, electronics, vacuum, or thermodynamics.

Responsibilities

• Install, maintain, and upgrade customer equipment with Senior Field Service Engineers guidance.
• Use digital analytics for troubleshooting and issue diagnosis.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations.

Skills

Read electrical schematics

Diagnose basic issues

Mechanical aptitude

Hand tools & digital multimeters

MS Office (Excel/Word/PowerPoint)

Willingness to travel up to 75%

Education

Bachelor's Degree in Engineering

Tools

Digital multimeters

Hand tools

Job description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Location: Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Key Responsibilities

• Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
• Use digital analytics for troubleshooting
• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
• Coordinate and communicate directly with customers
• Participate in projects/assignments in meeting organization goals
• Fulfill additional duties, as assigned

Minimum Qualifications

• Bachelor's Degree in an Engineering discipline
• 0 - 1 year of experience in customer support, field service, or a related engineering or technical field
• Ability to read and interpret electrical and mechanical schematics
• Experience diagnosing and resolving basic technical challenges
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
• Familiarity with hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Able to travel up to 75% of the time to support overseas customers
• Able to meet all on-site requirements, including safety, environmental guidelines, and customer/Applied protocols

Time Type

Full time

Employee Type

New College Grad

Relocation Eligible

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.