Customer-Driven Sales Associate & Store Experience

Symphony Music School; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

Symphony Music School is seeking a friendly retail associate to greet customers, assess needs, and recommend suitable music-related products. You will handle sales, returns, and POS transactions while ensuring a tidy, well-displayed shop floor.

You will stay updated on products, demonstrate features, and provide excellent service, collaborating with staff to resolve issues and maintain high customer satisfaction in a busy music shop environment.

Responsibilities

• Greeting customers and offering assistance upon entry.
• Identifying customer needs and providing relevant product recommendations.
• Answering customer questions about products, promotions, and store policies.
• Handling customer complaints and resolving issues.
• Providing excellent customer service to ensure satisfaction.

Tools

POS systems

Job description

Symphony Music School is seeking a friendly retail associate to greet customers, assess needs, and recommend suitable music-related products. You will handle sales, returns, and POS transactions while ensuring a tidy, well-displayed shop floor.

You will stay updated on products, demonstrate features, and provide excellent service, collaborating with staff to resolve issues and maintain high customer satisfaction in a busy music shop environment.