Customer Development Manager

Colgate; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Colgate-Palmolive in Singapore is seeking a seasoned sales professional to advance Modern Trade and omnichannel initiatives across the region. You will develop customer strategies, secure commitments to joint business plans, manage trade spend with ROI focus, and coordinate with distributors to execute 5Ps with excellence.

The ideal candidate has 5+ years in Modern Trade, a related degree, strong analytical and cross-functional collaboration skills, and the ability to perform under pressure in a

Qualifications

• Bachelor’s or Master’s degree in marketing, business, or related field.
• Minimum 5 years of experience in Modern Trade and omnichannel management.
• Strong cross-functional collaboration and business acumen.
• Excellent analytical and data-driven decision-making abilities.
• Proficiency with Google Sheets and related tools.

Responsibilities

• Develop deep understanding of customers to drive business results and create competitive advantage.
• Build engagement with customers to gain commitment to joint business plans delivering superior results.
• Effectively manage trade spending with ROI-focused planning and tracking.
• Coordinate with distributor sales and merchandising to execute 5Ps with excellence.
• Meet customers, translate strategies into plans, and negotiate effectively.
• Monitor distribution performance and close gaps with action plans.
• Lead cross-functional teams to implement campaigns and campaigns budgeting.

Skills

Modern Trade expertise

Omnichannel management

Analytical skills

Cross-functional collaboration

Data analysis

Google Sheets proficiency

Education

Bachelor’s or Master’s degree in marketing, business or related field

Tools

Google Sheets

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

No Relocation Assistance Offered
Job Number#176140 - Singapore, Singapore, Singapore

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be! Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day

Core Responsibilities:

Develop deep understanding of customers to drive business results and create competitive advantage

Build engagement with customers to gain commitment to a joint business plan that delivers superior business results

Effectively manage trade spending and ensuring meaningful ROI

Effectively coordinate with distributor's sales force/merchandising team to implement 5Ps with excellence

Day-to-Day Responsibility

Meet customers and build support for Colgate business

Build relationship and deep understanding of the customers strategy, priorities and needs and effectively translate them into superior customer plans

Use analytics to drive fact based conversations and effective negotiations

Provide insights to RM/SDM and work with relevant parties to develop improvement plans/programs

Visit stores and check compliance to 5Ps plan, identifying causes for gaps and developing action plans to close them

Propose sales order during every store visit, consistently check for correct product assortment, effective utilization of POP and availability of pricing

Monitor sales and distribution performance, probing distributor representatives to understand causes for gaps and ensuring they are giving the right attention to close the gaps

Coordinate with distributor representatives on execution of business plans; new product distribution, display plans, promotional events, detailing etc

Track and manage trade spending to within approved budget

Manage, track and build brick and mortar dot com with buyers. Participate in key campaigns, drive brand exposure and deliver growth and ROI

Leadership / Supervision

Provide leadership to distributor's sales force and merchandising team to ensure clear understanding and delivery of Colgate's standards

Engage with distributor and merchandising agency leadership teams to ensure appropriate support to Colgate's business

What does the ideal candidate profile look like?

Holds a Bachelor’s or Master’s degree in a related field (marketing, business, communications, etc.)

Minimum 5 years of experience in Modern Trade and omnichannel management

Self-starter who can work well both independently and across multi-level stakeholder groups

Strong cross-functional collaboration skills to drive executional excellence and business results

Strong commercial understanding and analytical skills

Ability to work under pressure and adapt quickly to change in a fast paced environment

Proficient in Google suite of products (especially in Sheets, Docs & Slides)

Proven ability in data analysis

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Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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