Customer Call Centre Officer [Healthcare Industry | Bukit Merah | Training provided] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Outbound Call Agent to handle inbound and outbound calls regarding hospital billing. Responsibilities include managing receivables, providing customer service, and handling patient enquiries. Candidates should have relevant experience and proficiency in MS Office. This role offers a competitive salary of $2000 - $2800 with Monday to Friday working hours.

Qualifications

• Must have relevant experiences in call center or customer service.
• Proficient in Microsoft Office applications (MS Word & Excel).
• At least Higher secondary / Pre-U / A level / College, Professional Certificate or equivalent.

Responsibilities

• Handling inbound calls on payment related to hospital bills.
• Making outbound calls to follow up on payment related to hospital bills.
• Receivables management.
• General customer service duties.
• Handle patient enquiries and provide billing information.
• Sending statement of accounts.

Skills

Proficiency in Microsoft Office applications (MS Word & Excel)

Relevant experiences

Education

Higher secondary / Pre-U / A level / College, Professional Certificate or equivalent

Job description

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279