CRM QA Engineer - End-to-End API & Automation

Starhub Ltd; Singapore; On-site; SGD 65,000 - 95,000; Full time

Job summary

StarHub Ltd in Singapore is seeking a Dev-QA Engineer to ensure the reliability and quality of CRM platforms such as Whalecloud EBS and Salesforce SFDC. You will own end-to-end CRM testing, integration validation, and automation across customer lifecycle (onboarding, billing, order management).

You will collaborate with developers, integration teams, and business stakeholders to build robust QA frameworks and quality gates, with emphasis on API testing, data validation, and cloud migration

Qualifications

• 3–6+ years of QA/Dev-QA experience in CRM or telco environments.
• Hands-on API testing (Postman, REST tools).
• Integration testing across multiple systems and data validation.
• Experience with test automation tools (Selenium, Playwright).
• Familiarity with batch processing and middleware integrations.
• Understanding of Agile/DevOps practices.

Responsibilities

• Design, implement, and maintain automated and manual test cases for CRM systems (Whalecloud EBS / SFDC / Telco CRM platforms).
• Validate end-to-end CRM flows (onboarding, lifecycle, Billing integrations).
• Perform integration testing across multiple platforms (CRM to Middleware).
• Develop and execute API testing (REST/SOAP) for CRM services and integrations.
• Build and maintain test automation frameworks (API/UI testing).
• Collaborate with developers to define test scenarios and acceptance criteria.
• Support UAT, SIT, and regression testing cycles.
• Validate data integrity and reconciliation across systems.
• Identify defects and perform root cause analysis.

Skills

API testing

Integration testing

SQL

Test automation

Selenium

Playwright

CI/CD

Agile/DevOps

Data validation

Batch processing

Education

Bachelor's degree in Computer Science/Software Engineering

Tools

Whalecloud EBS

Salesforce SFDC

Axway API Gateway

AWS

Jenkins

GitLab

Job description

StarHub Ltd in Singapore is seeking a Dev-QA Engineer to ensure the reliability and quality of CRM platforms such as Whalecloud EBS and Salesforce SFDC. You will own end-to-end CRM testing, integration validation, and automation across customer lifecycle (onboarding, billing, order management).

You will collaborate with developers, integration teams, and business stakeholders to build robust QA frameworks and quality gates, with emphasis on API testing, data validation, and cloud migration