CRM Manager

People Story; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A global media & marketing agency is seeking a strategic CRM Manager who excels in blending marketing with technology and data. This role involves creating optimized campaigns, advising clients on MarTech tools, and leading workshops to drive marketing strategies. Ideal candidates will have practical experience in platforms like Tealium or SFMC and a passion for innovative tech trends. This position offers a dynamic environment in Singapore where creativity meets analytics.

Qualifications

• Hands-on experience with marketing technology platforms.
• Proven ability to lead client workshops and strategy sessions.
• A passion for tech trends and innovative ideas.
• Workshop experience: led client workshops and strategy sessions.
• Innovator's heart: passion for latest tech trends and sharing ideas with clients.
• Flexibility: willingness to travel to ensure project success.

Responsibilities

• Create and optimize campaigns across digital platforms.
• Advise clients on leveraging MarTech tools.
• Lead workshops and co-create marketing plans.
• Lead workshops and strategy sessions to co-create marketing plans.
• Oversee consulting, implementation, and service projects across MarTech tools.
• Support pre-sales efforts and build strong client relationships.

Skills

Analytical Mindset

MarTech Expertise

Strategic Vision

Workshop Experience

Innovator's Heart

Flexibility

Tools

CDP (Tealium, Segment)

CEP (SFMC, Braze)

SFMC

Braze

Job description

Are you a marketing pro who's equally passionate about tech, data, and delivering top-notch customer experiences? We're working with a GLOBAL Media & Marketing agency, looking for a CRM Manager - a strategic thinker who's ready to take things to the next level by blending the best of Marketing, MarTech, and data to help their clients thrive.

What You'll Do:

• Campaign & Customer Journey Mastery: Create and optimize campaigns that flow seamlessly across digital platforms, using data to craft personalized customer experiences.
• MarTech Magic: Be the go-to expert advising clients on how to leverage MarTech tools to meet their business and marketing goals.
• Opportunity Hunter: Find new ways to solve client challenges, helping them grow and mature digitally.
• Strategic Leadership: Lead workshops, strategy sessions, and whiteboard brainstorms to co-create marketing plans that make a difference.
• Project Ownership: Take charge of consulting, implementation, and service projects across a wide array of MarTech tools and platforms.
• Pre-Sales & Client Whisperer: Hit those pre-sales targets and build strong, lasting relationships with clients.

What You Bring:

• Analytical Mindset: You love turning business goals into actionable strategies with real results.
• MarTech Expertise: Hands‑on experience with platforms like CDP (Tealium, Segment) or CEP (SFMC, Braze).
• Strategic Vision: You can juggle multiple clients and projects, while keeping an eye on both the big picture and technical details.
• Workshop Experience: You've led client workshops and strategy sessions like a pro.
• Innovator's Heart: Passion for the latest tech trends and a knack for sharing ideas with clients.
• Flexibility: Open to travel when needed to make sure client projects are a success.

Ready to Make Your Mark? If you're driven by the intersection of marketing, data, and tech, and ready to help clients unlock their digital potential, we'd love to chat!

Sound interesting? Please apply here with your CV or email [e-mail], again with your CV attached.

People Story is acting as a Talent Consultancy to this role. Due to the high volume of applicants, it is extremely difficult for us to get back to everyone who applies. If we have not contacted you within 14 days, please assume that your application has not been successful.