CRM Intern — Luxury Client Data & Events

Richemont Iberia SL; Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

Richemont Iberia SL, a luxury group, invites applications for a CRM Intern to support regional CRM initiatives across events, data management, and client communications. You will work closely with Regional CRM Manager and boutique teams to drive client recruitment and retention, using Salesforce, Looker, and SAP tools.

Ideal candidates will have a passion for luxury markets, strong Excel and PowerPoint skills, and the ability to manage multiple tasks in a fast-paced, multicultural environment.

Qualifications

• Must have genuine passion for and knowledge of the luxury market and its clientele.
• Proficiency in Excel for data processing and analysis.
• Proficiency in PowerPoint for proposals and presentations.
• Strong communication and task management skills.
• Meticulous attention to detail.
• Able to adapt in a fast-paced, multicultural environment.

Responsibilities

• Support CRM system operations and data management across Salesforce and The View.
• Generate clienteling reports from Salesforce for targeted initiatives and reassign clients within Salesforce.
• Oversee data capture and event management for local marketing campaigns.
• Prepare materials for monthly regional CRM reviews using LOOKER and Salesforce reporting tools.
• Assist in planning local newsletters and regional emailing campaigns.
• Create and execute clienteling outreach campaigns in the clienteling app.
• Coordinate international, regional, and local CRM events and client hospitality visits with boutique teams and HQ.
• Assist admin tasks like creating vendor accounts in SAP and tracking payments and expenses.
• Maintain regional CRM documents and trackers (RSVP, gift inventory, activation calendar) to ensure efficiency.

Skills

Excel

PowerPoint

Communication

Task management

Attention to detail

Adaptability

Teamwork

Tools

Salesforce

The View clienteling app

LOOKER

SAP

Job description

Richemont Iberia SL, a luxury group, invites applications for a CRM Intern to support regional CRM initiatives across events, data management, and client communications. You will work closely with Regional CRM Manager and boutique teams to drive client recruitment and retention, using Salesforce, Looker, and SAP tools.

Ideal candidates will have a passion for luxury markets, strong Excel and PowerPoint skills, and the ability to manage multiple tasks in a fast-paced, multicultural environment.