Client Development Intern, South Asia

Inside Lvmh

Singapore

On-site

SGD 20,000 - 27,000

Part time

6 days ago
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Job summary

Louis Vuitton is seeking an organized intern to join the Regional Client Development team in Singapore. The role focuses on bridging data insights with luxury client experiences, supporting CRM campaigns, and client data management to translate numbers into actionable insights.

You will assist in deploying campaigns via Salesforce Marketing Cloud, maintain automated CRM journeys, and help translate regional content for compliance.

Qualifications

  • Pursuing a degree in Marketing, Business, Data Analytics, or Digital Media.
  • Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) is a mandatory requirement.
  • Experience with Salesforce Marketing Cloud or PowerBI is a significant advantage.
  • High attention to detail, including content accuracy and data hygiene.
  • Strong interpersonal skills with the ability to collaborate effectively with diverse regional stakeholders.

Responsibilities

  • Assist in end-to-end deployment of campaigns using Salesforce Marketing Cloud (Email, SMS, Push).
  • Support the maintenance of automated CRM journeys within Journey Builder, ensuring lifecycle communications are timely and relevant.
  • Coordinate translations and adapt creative assets to regional compliance and cultural relevance.
  • Adapt global campaign assets to regional campaigns and ensure compliance.
  • Consolidate performance data to update regional share-out reports and identify trends.
  • Support Clienteling team by preparing engagements for key animations.
  • Track Clienteling performance and actionable insights for market reviews.

Skills

Excel (VLOOKUP)
Salesforce Marketing Cloud
PowerBI
Attention to detail
Cross-functional collaboration

Education

Pursuing degree in Marketing / Business / Data Analytics / Digital Media

Job description

This internship is part of the "PIONEERS" Louis Vuitton Internship program, reflecting our commitment to fostering Next Gen talent.

We are looking for a highly organized and proactive intern to join our Regional Client Development team in Singapore.

In this role, you will play a pivotal role in bridging the gap between data-driven insights and luxury customer experiences you will provide essential support for our luxury CRM campaigns and orchestrating seamless client journeys. You will also assist with client data management and reporting, helping us translate numbers into actionable insights for the team. This is a unique opportunity to learn about balancing sophisticated data analytics with high-touch client journey that defines luxury.

Job responsabilities

CRM Operations and Engagement

  • Assist in end-to-end deployment of campaigns using Salesforce Marketing Cloud. You will manage scheduling, setting up, testing, and QA to ensure a premium client experience across multi-channels (including Email, SMS, Push Notification etc.).
  • Support the maintenance of automated CRM journeys within Journey Builder, ensuring our lifecycle communications are timely and relevant.
  • Coordinate translations and adapt creative assets to ensure regional compliance and cultural relevance.
  • Adapt global campaign assets to the campaigns and regional compliance are met.
  • Consolidate performance data to update regional share-out reports. You will track performances to identify trends and actionable opportunities.

Clienteling Support

  • Support Clienteling team by preparing engagements for key animations.
  • Track Clienteling performance and actionable insights for market reviews.
Profile
  • Currently pursuing a degree in Marketing, Business, Data Analytics, or Digital Media.
  • Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) is a mandatory requirement. Experience with Salesforce Marketing Cloud or PowerBI is a significant advantage.
  • High attention to detail, including content accuracy and data hygiene.
  • Strong interpersonal skills with the ability to collaborate effectively with diverse regional stakeholders.
  • Interest in the luxury industry and a desire to understand how data-driven insights enhance the client journey.
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