Crewing Executive

RAFFLES TECHNICAL SERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

RAFFLES TECHNICAL SERVICES PTE. LTD. is seeking a crew manning professional to verify qualifications, handle documentation, and coordinate crew changes.

You will manage employment agreements, monitor licenses, and maintain records in Danaos while ensuring timely renewals and compliance with regulations. The role requires a Diploma and 1–2 years in marine crewing, with strong teamwork, communication, and attention to detail.

Qualifications

• Minimum Diploma holder with 1-2 years of relevant experience in the marine industry.
• Handle overseas manning agent & seafarers from Myanmar, Indonesia, China, Bangladesh & Philippines.
• Strong team player capable of working with minimal supervision.
• Proficiency in MS Office applications.
• Excellent interpersonal, communication, and computer skills.
• High level of accuracy and attention to detail.
• Strong problem-solving abilities to handle any issues that arise effectively.
• Capability to manage multiple tasks and prioritise effectively under pressure.
• Strong customer service orientation, particularly in dealing with crew members and their needs.
• Experience with Singapore port limit harbour craft manning processes, including the application and renewal of harbour craft crew work permits, manning licenses, pilot exemption certificates, mandatory MPA training and refresher courses, as well as Inland Revenue income tax for crew and MOM levies, would be an added advantage.

Responsibilities

• Verify crew qualifications and documentation.
• Apply for flag state endorsements for crew and otherrelevant certification.
• Monitor and plan regular and timely crew changes before contract completion.
• Prepare Seafarer’s Employment Agreements according to regulated wage scales.
• Update personal records of crew in the crew management system (Danaos).
• Monitor the expiration of crew documents and arrange for renewals or repatriation if necessary.
• Handle visa applications, flight bookings, hotel reservations and transportation.
• Ensure all necessary permits, invitation letters, guarantee letters, and travel itineraries are obtained before mobilization.
• Prepare claims related to crew travel expenses.
• Manage and record crew insurance claims due to medical issues or injuries.
• Oversee performance appraisals and career progression for seafarers.
• Ensure compliance with company policies and procedures for all crewing matters on assigned vessels.
• Apply for or renew Collective Bargaining Agreements for relevant vessels and ITF Blue Cards annually.
• Participate in annual crew budget planning and cost optimization.
• Ensure the well-being and welfare of the crew, addressing any issues or concerns promptly.
• Stay updated with and ensure compliance with international maritime regulations and standards.
• Be prepared to coordinate crew emergency responses including evacuations if needed.
• Coordinate and monitor crew training programs for crew members to enhance their skills and knowledge.
• Perform additional duties as assigned by the Manager.

Skills

Team player

Communication

Attention to detail

Problem solving

Education

Diploma holder

Tools

MS Office

Job description

Responsibilities:

• Verify crew qualifications and documentation.
• Apply for flag state endorsements for crew and otherrelevant certification.
• Monitor and plan regular and timely crew changes before contract completion.
• Prepare Seafarer’s Employment Agreements according to regulated wage scales.
• Update personal records of crew in the crew management system (Danaos).
• Monitor the expiration of crew documents and arrange for renewals or repatriation if necessary.
• Handle visa applications, flight bookings, hotel reservations and transportation.
• Ensure all necessary permits, invitation letters, guarantee letters, and travel itineraries are obtained before mobilization.
• Prepare claims related to crew travel expenses.
• Manage and record crew insurance claims due to medical issues or injuries.
• Oversee performance appraisals and career progression for seafarers.
• Ensure compliance with company policies and procedures for all crewing matters on assigned vessels.
• Apply for or renew Collective Bargaining Agreements for relevant vessels and ITF Blue Cards annually.
• Participate in annual crew budget planning and cost optimization.
• Ensure the well-being and welfare of the crew, addressing any issues or concerns promptly.
• Stay updated with and ensure compliance with international maritime regulations and standards.
• Be prepared to coordinate crew emergency responses including evacuations if needed.
• Coordinate and monitor crew training programs for crew members to enhance their skills and knowledge.
• Perform additional duties as assigned by the Manager.

Requirements:

• Minimum Diploma holder with 1-2 years of relevant experience in the marine industry.
• Handle overseas manning agent & seafarers from Myanmar, Indonesia, China, Bangladesh & Philippines.
• Strong team player capable of working with minimal supervision.
• Proficiency in MS Office applications.
• Excellent interpersonal, communication, and computer skills.
• High level of accuracy and attention to detail.
• Strong problem-solving abilities to handle any issues that arise effectively.
• Capability to manage multiple tasks and prioritize effectively under pressure.
• Strong customer service orientation, particularly in dealing with crew members and their needs.
• Experience with Singapore port limit harbour craft manning processes, including the application and renewal of harbour craft crew work permits, manning licenses, pilot exemption certificates, mandatory MPA training and refresher courses, as well as Inland Revenue income tax for crew and MOM levies, would be an added advantage.