Crew (Full Time) - Rides Operations, Universal Studios Singapore

Resorts World at Sentosa Pte Ltd; Singapore; Sur place; SGD 32 000 - 52 000; Plein temps

Résumé du poste

Resorts World at Sentosa Pte Ltd in Singapore is seeking a Ride Operator to ensure safe, memorable experiences for guests across our attractions. You will perform pre-opening and closing checks, greet and assist guests, monitor safety, handle crowd control during peak periods, report anomalies, and stay calm under pressure while working outdoors and standing for long shifts.

This role requires good communication, attention to detail, and a team spirit to uphold service standards in a dynamic,

Qualifications

• Strong communication and interpersonal skills.
• Attentive to detail and safety orientation.
• Ability to stay calm and professional in high-pressure situations.
• Team player with a positive attitude.
• Comfortable working in an outdoor environment.
• Must be able to stand for extended periods.
• Able to perform shift work, including evenings, weekends and public holidays.

Responsabilités

• Operate rides in accordance with standard operating procedures and safety guidelines.
• Conduct pre-opening and closing checks to ensure equipment and areas are safe and operational.
• Provide excellent guest service, including greeting guests, answering enquiries, and assisting with loading and unloading the rides.
• Monitor guest behaviour and enforce safety rules to ensure a safe environment.
• Respond promptly and appropriately to technical difficulties, guest incidents, or emergencies.
• Maintain cleanliness and presentation of ride areas.
• Support crowd control and queue management during peak periods.
• Report any ride malfunctions, abnormalities, or safety concerns to supervisors.

Connaissances

Communication skills

Safety oriented

Calm under pressure

Team player

Outdoor environment

Stand for long periods

Shift work

Formation

GCE O/N Levels or ITE

Description du poste

Job Responsibilities

• Operate rides in accordance with standard operating procedures and safety guidelines.

• Conduct pre-opening and closing checks to ensure equipment and areas are safe and operational.

• Provide excellent guest service, including greeting guests, answering enquiries, and assisting with loading and unloading the rides.

• Monitor guest behaviour and enforce safety rules to ensure a safe environment.

• Respond promptly and appropriately to technical difficulties, guest incidents, or emergencies.

• Maintain cleanliness and presentation of ride areas.

• Support crowd control and queue management during peak periods.

• Report any ride malfunctions, abnormalities, or safety concerns to supervisors.

Job Requirements

• Minimum GCE ‘O/N’ Levels or ITE.

• Prior operations experience of at least 1 year is preferred.

Skills/ attributes

• Strong communication and interpersonal skills, including being comfortable speaking to large groups.

• Attentive to detail and safety-oriented.

• Ability to stay calm and professional in high-pressure situations.

• Team player with a positive attitude.

• Comfortable working in an outdoor environment.

• Must be able to stand for extended periods.

• Able to perform shift work, including evenings, weekends and public holidays.