Credit Platform Operations Lead — Wealth Management

Next Frontier Capital; Singapore; On-site; SGD 140,000 - 200,000; Full time

Job summary

J.P. Morgan is seeking a Credit Operations Manager in Wealth Management to lead the Credit Platform Services team, oversee operational risk controls, and drive strategic initiatives. You will partner with risk, technology, and business stakeholders to deliver scalable processes and strong governance.

The role focuses on optimizing credit operations, improving service delivery, and building capability through coaching and talent development across a global organization.

Qualifications

• Bachelor’s degree required in a relevant field.
• Extensive experience in credit operations, risk management, or wealth management ops.
• Proven ability to lead teams, manage stakeholders, and drive improvements.

Responsibilities

• Lead and develop a diverse, high-performing team with accountability and inclusion.
• Oversee credit operations aligning with policies, risk standards, and regulations.
• Drive process optimization and transformation of workflows.
• Collaborate with stakeholders across business, risk, technology, and ops.
• Lead strategic initiatives to enhance efficiency, scalability, and risk outcomes.
• Establish governance, issue management, and remediation for audits.
• Use data and KPIs to inform decisions and identify improvements.
• Champion automation and digital capabilities to boost effectiveness.
• Coordinate audits/regulatory reviews and ensure timely remediation.
• Build partnerships across regional/global teams supporting business priorities.
• Develop organizational capability through coaching and talent development.

Skills

Credit ops

Operational risk

Team leadership

Process improvement

Regulatory compliance

Stakeholder management

Data analytics

Education

Bachelor's degree

Tools

AI tools

Automation technologies

Data analytics tools

Job description

J.P. Morgan is seeking a Credit Operations Manager in Wealth Management to lead the Credit Platform Services team, oversee operational risk controls, and drive strategic initiatives. You will partner with risk, technology, and business stakeholders to deliver scalable processes and strong governance.

The role focuses on optimizing credit operations, improving service delivery, and building capability through coaching and talent development across a global organization.