Credit & Arrears Specialist – Digitalisation & Analytics

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

YTL PowerSeraya Pte. Limited is seeking a professional to manage arrears and ensure policy compliance within its finance/credit teams in Singapore. You will liaise with customers and internal stakeholders, monitor credit positions and contribute to cash flow improvements.

The role emphasizes digitalisation using MS Excel, Power BI, Power Automate and RPA to streamline workflows and enable data-driven decisions, while supporting new products and BAU enhancements for finance processes.

Qualifications

• Diploma/Degree in Business, Accounting, Finance, or related discipline.
• Well-organised, analytical and systematic thought process.
• Strong communication and negotiation skills.
• Comfortable with data management and automation tools, including advanced MS Excel, Power BI, Power Automate, RPA, etc
• Able to work both independently and in project teams.
• Working experience of Customer Relationship Management (CRM) systems
• Keen and agile learner who is able to apply new knowledge to improve work output efficiency and quality
• Strong interpersonal skills - able to effectively develop and maintain healthy working relationships with various stakeholders of the business unit eco system

Responsibilities

• Liaise with customers and internal stakeholders on collection matters and payment setup.
• Analyse arrears data and monitor security deposits; identify policy exceptions.
• Provide aging reports and support bad debt provisioning.
• Understand process and system flows to identify gaps and opportunities to support growth towards more efficient workflows and data flows.
• Document and update business process maps and training materials for knowledge transfer.
• Support system enhancements and automation projects, including user requirements and user acceptance tests.
• Support the delivery and implementation of new products and BAU enhancements requested by the business (for finance/credit work flows)

Skills

MS Excel

Power BI

Power Automate

RPA

CRM systems

Data analysis

Education

Diploma/Degree in Business, Accounting, Finance, or related discipline

Tools

CRM systems

Job description

YTL PowerSeraya Pte. Limited is seeking a professional to manage arrears and ensure policy compliance within its finance/credit teams in Singapore. You will liaise with customers and internal stakeholders, monitor credit positions and contribute to cash flow improvements.

The role emphasizes digitalisation using MS Excel, Power BI, Power Automate and RPA to streamline workflows and enable data-driven decisions, while supporting new products and BAU enhancements for finance processes.